Director of Total Rewards and Human Resources Technology

Job Description

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Director of Total Rewards and Human Resources Technology is responsible for the overall management, design, implementation, communication, and compliance of the firm’s professional staff compensation program, firm-wide benefits programs, and Human Resources technology. The Director works collaboratively with both the firm’s leadership and Human Resources Business Partner team to develop and deliver compensation, benefits, and well-being programs and innovative technology solutions.

Job Description

• Serves as a total rewards thought leader, establishing a total rewards strategy and providing guidance to senior leadership on compensation, benefits policy, programs, HR technology, and compliance.
• Partners closely with Chief Human Resources Officer (CHRO), HR business partners, and stakeholders to ensure the total rewards programs are integrated into broader Human Resources and firm strategies. Effectively and consistently manages relationships with program advisors and providers.
• Provides strategic direction and oversight of the firms benefits, incorporating recommendations and implementation of changes and improvement to the programs to maintain a competitive advantage and meet the needs of the firm.
• Oversees the design and administration of firm-wide professional staff compensation programs including base pay, merit, bonus programs, compensation planning, and market pricing.
• Leads data-driven decision-making utilizing analytics to support compensation, benefits, and HR technology decisions.
• Leads benefits and compensation compliance activities, ensuring compliance with relevant federal, state, and local laws, including total reward regulations (e.g., ACA, Form 5500, and ERISA reporting).
• Works closely with CHRO and wellbeing committee chairs to ensure Crowell’s wellbeing programs and initiatives are integrated into the overall total rewards offerings and strategy. Leads wellbeing working group and the design and implementation of its programs.
• Provides guidance and oversight on HR Technology solutions such as the HRIS, provisioning system, reporting tools and other.
• Together with the HR Technology staff, ensures effective use of technology and operational workflows. Collaborates with IT and other departments to ensure seamless integration of all systems.
• Stays current on emerging technology trends and makes recommendations for new tools and solutions to enhance HR operations.
• Develops, coaches, mentors and manages a team of Total Rewards and HR Technology professionals to ensure the department and firmwide goals are met.
• Partners with senior leadership and Finance teams to develop and monitor compensation, benefits, well-being and Human Resources expense budgets throughout the year.
• Provides consultative advice to managers and HR Business Partners on total rewards strategy and policy interpretation.

Qualifications

Knowledge, Skills and Abilities

• Demonstrated ability design, development, communication and administration of total rewards programs and HR technologies.
• Demonstrated ability to be able to communicate complex information to a wide range of stakeholders, including executives, managers, and employees.
• Ability to provide quality client service to both internal and external clients, to address issues. Involves the use of considerable tact, discretion, and persuasion in gaining the cooperation of others.
• Proven ability to track, prioritize and drive to success multiple concurrent projects with a strong operational background
• Demonstrated ability to effectively lead a team of total rewards and technology professionals effectively to develop a cohesive, effective work unit.
• Ability to conceptualize, organize, plan, implement and evaluate programs, policies and services aligned with the firm’s overall business strategy and objectives
• Ability to analyze and interpret information from a variety of sources, apply critical and creative thinking to draw conclusions or develop solutions to complex problems.
• Demonstrated ability to act as key stakeholder and contact with selected outside advisers and consultants to ensure effective partnerships.
• Knowledge