HOA Delinquency Coordinator/ Accounting Specialist

Position Summary:

Delinquency Coordinator is responsible for monitoring homeowner account statuses and managing the full lifecycle of assessment collection activities. This role ensures timely follow-up on delinquent accounts, coordinates lien and legal actions, and maintains compliance with applicable state civil codes and governing documents.

 

Key Responsibilities:

 

• Monitor and track homeowner accounts for delinquency, payment activity, and collection status
• Generate and review reports identifying past-due accounts and collection trends
• Initiate collection processes in accordance with company policy and state regulations
• Audit charges posted to homeowner accounts to ensure accuracy and compliance with the association’s collection policy
• Verify that all fees, late charges, interest, and collection costs are properly applied and supported
• Prepare and draft resolutions for Board of Directors approval related to liens, collections, and legal actions
• Coordinate lien filings for delinquent accounts, ensuring accuracy and timeliness
• Transition accounts with recorded liens to collection attorneys, including preparing required documentation and resolutions
• Post and reconcile attorney payments to homeowner ledgers, ensuring accurate accounting of legal costs and payments received
• Act as liaison between management, legal counsel, and internal staff regarding collection matters
• Monitor and manage homeowner payment plans, ensuring compliance with agreed terms
• Process lien releases upon satisfaction of outstanding balances
• Maintain accurate and up-to-date records of all collection activities and communications
• Ensure all collection efforts comply with applicable state civil codes, HOA governing documents, and company policies
• Respond to internal and homeowner inquiries regarding account status and collection procedures in a professional manner

Compensation:
$23.00 - $25.00/hour; direct experience highly considered.

Employment Type:

Full time 

 

Work Location:

1921 Palomar Oaks Way, Ste. 205, Carlsbad CA 92008

Qualifications

Qualifications:

 

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• 1–3 years of experience in collections, accounts receivable, or HOA/property management preferred
• Knowledge of HOA governing documents and state collection laws/civil codes is strongly preferred
• Strong attention to detail and organizational skills
• Ability to handle sensitive financial matters with professionalism and confidentiality
• Proficiency in Microsoft Office (especially Excel) and property management/accounting software
• Excellent written and verbal communication skills

 

Key Competencies:

 

• Analytical thinking and problem-solving
• Time management and ability to meet deadlines
• Strong documentation and reporting skills
• Ability to work independently and collaboratively
• High level of integrity and accountability