Talent Acquisition Optimization Manager

The Talent Acquisition Optimization Manager is responsible for driving the efficiency and effectiveness of the talent acquisition process through the implementation and optimization of tools and workflows. This role involves collaborating with various stakeholders to enhance candidate experiences, streamline processes, and leverage automation to achieve business impact specifically in our Talent Acquisition Technology Suite which includes but is not limited to automated scheduling tools, CRM automations, video interviewing platforms and AI usage throughout the candidate journey.

This is a Remote position available in the United States requiring working Eastern or Central time zone hours.

Bright Horizons is trusted by families and employers around the world for high-quality childcare and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Responsibilities:

• Process Evaluation and Design: Participate in TA projects focusing on end-to-end process evaluation and design, ensuring streamlined and automated recruitment processes to improve efficiency and effectiveness in attracting and selection of talent.

• System Enhancements and Integrations: Collaborating with vendors to implement system enhancements and integrations that improve operational efficiency. Managing the execution of system enhancements, including planning, development, and review of required training and communication materials.

• Training and Change Management: Develop and provide ongoing training, resources, and change management for stakeholders involved in the hiring process, covering best practices, process execution, and changes brought about by system upgrades.

• Communication: Communicate process and technology changes to key stakeholder populations, track change acceptance, and identify areas for training opportunities.

• Project Execution: Lead TA projects from inception to completion, working with key stakeholders to identify objectives and desired outcomes. This role involves not only defining and managing tasks but execution of project tasks to ensure success.

• Standard Operational Procedures: Own and ensure assigned TA standard operational procedure (SOP) documents are up-to-date and readily available for stakeholders.

• System Audits: Perform and lead regular system audits to ensure the recruitment process is automated and streamlined.

• Candidate Experience: Apply data to identify trends and opportunities then partner with TA leaders and colleagues to drive consistent and outstanding candidate experience.

• Key Focus Areas:Tool Utilization & Optimization: Embrace and fully utilize cutting-edge TA technologies to enhance capabilities and business impact. Continuously refine and streamline processes to achieve greater efficiency and effectiveness.

• Exceptional Candidate Experience: Create a seamless, engaging, and memorable experience for all candidates, from application to onboarding.

• Automation: Implement smart automation to handle repetitive and administrative tasks, elevating efficiency.

Minimum Job Requirements

• Bachelor's Degree in Human Resources, Business Administration, or related field, 3 years of additional experience considered in lieu of degree

• 5+ years of experience in Talent Acquisition, with demonstrated progression in responsibility

• 3+ years of experience in Talent Acquisition Operations or similar role with focus on process and TA technology optimization

Additional Job Requirements

• Advanced understanding of recruiting systems and technology stack integration.

• Strong project management and analytical skills.

• Excellent communication and training abilities, and a proven track record of driving process improvements with technology.

• Ability to work collaboratively with cross-functional teams.

• Strong analytical and problem-solving skills.

• Experience configuring and implementing new processes within CRM systems and other TA technologies.

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Compensation:

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