Parts Coordinator

Company Description

ITW is a Fortune 500 diversified, industrial manufacturing company founded on innovation, teamwork, and a strong entrepreneurial spirit.

Zip-Pak is the global leader in resealable solutions for the flexible packaging industry. We operate in more than 52 countries around the world with a workforce of more than 270 dedicated flexible packaging professionals. These talented individuals adhere to the highest professional standards and focus their efforts to meeting and exceeding the needs of every Zip-Pak client. Combining this commitment to client success with our technical innovation and unmatched network of resources enables us to confidently and consistently deliver “uniquely flexible" solutions to our customers. 

Job Description

Role Summary: 

The Spare Parts Coordinator is responsible for fulfilling all customer orders for replacement parts for Zip-Pak equipment. Excellent customer service skills are required to communicate with customers and insure they receive the correct components in a timely fashion. 

This position is responsible for all Spare Parts process as quoting, buying, inventory control and invoicing.

Primary Responsibilities:

• Communicate with customers to understand their part requirements
• Read blueprints and bill of materials to ascertain correct parts are ordered
• Quote with vendors parts and service needed to attend customer request
• Prepare and send quote to customer
• Enter customer orders in Microsoft AX
• Create and send purchase orders to vendor
• Receive incoming shipments include operating a fork lift
• Identify and qualify component vendors
• Perform quality control of parts received
• Ship and invoice parts orders
• Perform monthly inventory on components

Qualifications

Position Skills and Experience Requirements:

• High school diploma or GED required.  Associates degree or equivalent 2-year college, trade school and/or apprenticeship desired
• Requires 2-4 years of experience in customer service environment
• Strong organizational skills being able to prioritize tasks and deliver results.
• Self-management skills demanding low level of supervision.
• Strong aptitude in reading 2D mechanical drawings/schematics
• Demonstrates computer skills required for the position – ERP, eDrawings or similar software, spreadsheet and database software

Special Requirements:

Be able to operate a Forklift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Additional Information

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. You will enjoy a competitive salary and a generous benefits package that includes health, dental, life, LTD insurance, 401k (with company match), employee assistance, wellness and 100% tuition reimbursement programs. ITW is an Equal Opportunity/Affirmative Action employer. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.