2025076 Senior User Experience Researcher

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

 

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

 

Primary Location: United States (US) – IL - Moline

Function: Technology

Title: Senior User Experience Researcher - 2025076

Onsite/Remote: Remote Position

 

Your Responsibilities

 

As a Senior User Experience Researcher for John Deere in Moline, IL, you will:

 

• Performs end-user facing research to gain insights that will impact an intentional user experience with John Deere solutions and communicates insights for use in the design process;
• Stay abreast of new methods, technology, and trends that impact user experience research and design practices and determines applicability within John Deere;
• Ensure the end-user voice is represented throughout the product development process and that the user experience is consistent with the user experience strategy;
• Guide, define, and execute research of moderate to high complexity, covering an expanded set of user classes and personas, which may involve creating new personas;
• Lead and/or participate in the creation of the user experience (UX) strategy for a narrow set of related solutions;
• Generate insights and recommendations that influence the design of products that span multiple platforms, typically within a single division, involving complex and often concurrent user interactions;
• Work to share knowledge across workgroups; mentor and coach less experienced UX Researchers.
• 20% domestic travel required. This is a 100% remote position.

 

What Skills You Need

 

• 2 years of experience in performing discovery activities to develop deep customer understanding, reveal pain points for users, and define research questions when investigating user behaviors in Automation & Autonomy projects
• 2 years of experience in planning user research studies and selecting appropriate metrics through literature review, UX principles & best practices
• 3 years of experience in collecting user data across the customer journey using different research methods to include usability testing, contextual inquiry, card sorting, heuristic evaluations and task analysis
• 3 years of experience in analyzing complex user data and performing significance testing by using research software including survey tools and data analysis packages
• 3 years of experience in writing formal research reports and presenting results to leadership and stakeholders with observations & insights along with action items
• 2 years of experience in use of psychophysiological metrics including Eye-Tracking, in validating pre-production HMI