Intake Registered Nurse

Description

A triage nurse assesses patient needs over the telephone, collaborates with a physician or qualified staff member to meet those needs, then documents all elements of care in the patient’s medical record. The telephone triage nurse will accurately identify patients with high risk conditions and will direct care to the appropriate resources if they cannot be managed by the nurse and/or within the clinic. Under general supervision, provides professional nursing care for patients adhering to national and organizational standards and guidelines for specialty care and scope of practice per state licensing board. Must recognize physical, psychological, and spiritual aspects of care and participates in company-wide quality initiatives. Supports and adheres to the US Oncology Compliance Progam, to include the Code of Ethics and Business Standards. 

Employment Type: Full Time

Location: Hackensack, NJ

As of the date of this posting, RCCA offers a comprehensive benefits package for this position, subject to eligibility requirements. In addition to the salary, we provide: Health, dental, and vision plans, Wellness program, Health savings account - Flexible spending accounts, 401(k) retirement plan, Life insurance, Short-term disability insurance, Long-term disability insurance, Employee Assistance Program (EAP), Paid Time Off (PTO) and holiday pay, Tuition discounts with numerous universities, Employee-paid critical illness and accident insurance. 

We believe these benefits underscore our commitment to the well-being and professional growth of our employees.

 Key Responsibilities   

• Addresses patient calls, portal messages and emails in a timely manner.
• Asks appropriate open-ended questions as well as utilizing computerized algorithms/pathways to assist in the assessment of patient's symptoms and side effect management and documents interventions. Manages a wide range of symptoms.
• Assesses urgency of patient symptoms/side effects and addresses them appropriately.
• Aggressively manage symptoms to prevent unnecessary emergency department and hospital utilization.
• If emergency care is needed collaborated with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standard orders or practice protocols.
• Collaborates with providers if the patient can be seen in an outpatient clinic setting for their symptoms.
• Documents all conversations with patients to maintain a comprehensive medical record. Provides clear instructions and education to the patients via the telephone and other duties as assigned.

Requirements

Education/Training

• Graduate from an accredited program for professional nursing education, BSN preferred. 
• RN state license and current registration with the State Board of Nursing in practicing state.   
• Current Basic Life Support (BLS) certification. 
• Must maintain continuing education requirements. 

Business Experience

• 3-5 years nursing experience including at least one year in oncology preferred. 

Specialized Knowledge/Skills

• Oncology certification preferred.