Nutrition Service Attendant
Mass General BrighamAbout the role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Prepare and serve trays; prepare and serve coffee/tea; add ice cream/yogurt from galley freezer, garnish tray and remove all wrappings from tray and assist patients in opening milk, juice, and condiments. Collect dirty trays. Give patients menu selection sheet with daily specials and explain how patient is to select food.
Qualifications
Communicate diet orders for each meal to department Data Center. Implement diet orders, check to be sure there is a tray for each patient with the correct diet order. Obtain trays from tray line for new admissions or patients whose diets have consistently advanced in diet orders. Prepare and serve trays; prepare and serve coffee/tea; add ice cream/yogurt from galley freezer, garnish tray and remove all wrappings from tray and assist patients in opening milk, juice, and condiments. Collect dirty trays. Give patients menu selection sheet with daily specials and explain how patient is to select food. Assist patients unable to complete selection sheet independently. Employ Excellent Encounter skills of customer service. Clean galley after each meal served, complete special cleaning designated days. May inventory and order nourishments and supplements to be passed to patients between meals or put on their trays the following day. Discard outdated nourishments or supplements. May inventory and order supplies for the nursing nourishment area. Pick supplies up in the department Service Center, put the supplies away, and rotate all perishable items. Maintains strong and effective working relationship with co-workers. Maintain strong rapport with staff on the unit. Communicate to clinical dietitian any information related to the patient’s ability or willingness to eat. May orient or train new employees within the department. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patient served in the department. Demonstrates knowledge of the principles of growth and development over the life span, possesses the ability to assess data reflective of the patients’ status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age specific needs. Provides care needed as described in department policies and procedures.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
273 Charles Street
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$18.58 - $26.58/Hourly
Grade
3
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