Senior Global Project Manager (100% remote in Europe)

Company Description

With a global mission to “make the healthcare experience more human”, Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.

We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.

We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software.

Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen. <3

We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m. Currently, we're on around €180m ARR (60% yoy growth) and are going to reach profitability in the first half of 2024!

Job Description

As our Senior Global Project Manager, you'll spearhead initiatives to scale project operations across multiple countries, collaborating with stakeholders and partners to optimize performance. You'll be the linchpin between local operations and product development, leveraging your project management expertise to shape the future of healthcare accessibility. If you're passionate about making a global impact and thrive in a dynamic, remote-friendly environment, we want you on our team. Apply now and be part of our mission to revolutionize healthcare worldwide.

How would you be impacting our mission?

• You will lead growth initiatives related to scaling multiple international project operations, e.g. a medical job board experiment we launched recently, hiredoc.com.
• Engage with stakeholders and maintain relationships with partners such as local project managers, IT teams, product teams, and third parties or early adopters of business ideas that we validate. 
• Follow up on the project's main KPIs, problem-solve, and define and implement initiatives to achieve our objectives. 
• Act as a connection point between local operations and product.
• Initiate or engage in strategic projects that require out-of-the-box thinking, hands-on approach and cross-domain coordination
• You will act as an owner of such initiatives and will be responsible for validating them and then - preparing to scale up or shut down
   

Qualifications

What will help you thrive?

• Have 4-5 years of experience in Project Management, ideally leading Product initiatives.
• Have an owner-approach, be curious and ready to learn
• Be eager to orchestrate various parts that build a successful project
• Have an interest and understanding how various stages of user journey work: acquisition, activation, retention, revenue, internationalization
• Take data-driven bets on what has a potential to become a successful product
• Have excellent skills in analyzing and synthesizing data to provide actionable recommendations. Utilize analytical models and frameworks to suggest appropriate actions.
• Understand what it takes to be a successful executor: establish and maintain strong stakeholder engagement, including the ability to create and maintain relationships with local teams and global stakeholders. 
• Have excellent communication skills in English (both written and oral) including strong reporting and presentation skills; Spanish is a plus.
• Possess excellent communication skills, including strong reporting and presentation abilities.

Which skills are ‘bonus points’?

• Background in engineering, economics, or business administration.
• Background in management consulting and/or Startup environment.
• Have an