Senior Product Manager, Growth

About the team & opportunity

What’s so great about working on Calendly’s Product team? 

We strive to design a seamless product experience that delights our customers.

Why do we need you? Well, we are looking for a Senior Product Manager, Growth that is customer focused with a passion for experimentation, human-centered customer journeys, and connecting product led growth initiatives back to the business. This position will report to our Director of Product, Growth.

A day in the life of a Senior Product Manager, Growth at Calendly

You will be responsible for leveraging product-led growth (PLG) principles to create product experiences that help our customers understand the value of Calendly, create sustained habits of product usage, and ultimately drive conversion and expanded usage of the product. You will work closely with Engineering, Design, Marketing, Customer Success, and Product leadership to ensure the defined growth, product outcomes, and customer satisfaction goals are met.

Some of the initiatives you will shape may include:

• Own our trial mechanics and journey, making both big swings and optimizations that can drive growth in our conversions
• Balance our product-led customer experience with our sales motion, deeply understanding how our business drives revenue
• Prioritize technical investments in our billing and monetization platform that will help us scale our business to the next level
• Deploy product-led acquisition and expansion motions into our pricing & packaging by leveraging our existing user base to ultimately turn our funnel intro a flywheel

On a typical day, you will be working on:

• Lead a product development team, working closely with designers and engineers to realize solutions that are remarkably easy to use while solving complex problems
• Talk to users on a weekly basis, learning about their needs and pain points
• Own the discovery and delivery of your product initiatives
• Stay up-to-date on PLG best practices and methods
• Drive product delivery with agility, well-written documentation, and clear communications
• Identify the most impactful opportunities for improvement, prioritize product initiatives, and define success
• Collaborate on data-informed experiments to validate your team's hypotheses
• Marry quantitative and qualitative insights to glean important product insights from the market, customers, and competitors
• Identify and reduce friction points in each step of the experience resulting in increasing speed of conversions, conversion rates, and product-led expansion revenue

What do we need from you?

• 5+ years of experience in growth product management
• Previous experience building B2B or B2B2C SaaS software and shipping user-facing features or products
• Experienced in developing and evaluating product metrics and goals
• Experience with utilizing data analytics and hypothesis-driven approaches to implementing growth experiments
• Ability to understand how to simplify customer journeys and product flows with a human-centered design approach
• Possess a profound understanding of business metrics and the ability to establish product-led growth initiatives across various stages of the customer journey (acquisition, activation, monetization, retention, and expansion); experience with pricing & packaging is a plus
• Thrive in an ambiguous environment, making calculated decisions when faced with imperfect information
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you?

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a phenomenal time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional career.

Our Hiring Process:

Typically, individuals will participate in the following interview process. However, there may be slight nuances given the role and or department we are hiring for. Please keep in mind that individuals can be declined from the position at any stage of the process.

• Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team. This is a great time to ask any initial questions you have about the company or the role.
• Next, we’ll put you in direct contact with your potential manager. You’ll get a