Open Rank Patient Access Navigator (I – III)

University of Colorado Anschutz Medical Campus

Department: Medicine – Hemophilia & Thrombosis Center

Job Title: Open Rank Patient Access Navigator (I – III)

Position #: 00841064 – Requisition #:39296

Job Summary:

Patient Access Navigators at the CU Hemophilia and Thrombosis Center are on the front lines of the battle to improve healthcare equity by investing time and energies to help patients with congenital bleeding and clotting disorders navigate the complexities of the healthcare system. Navigators will explain clinic processes, insurance coverage, and patient responsibilities in a culturally sensitive manner to improve patient outcomes.

Access Navigators will be responsible for making the first impression for both the Center and School of Medicine. New patients will base their impression of care on the successful handling of their onboarding.

Key Responsibilities:

• Provide patients with access to information about health insurance coverage.

• Provide access to care through appointment scheduling.

• Provide access to patient care by facilitating patient transportation.

• Provide access to patient care by arranging for non-English translation at point-of-care.

• Provide access to Medications through exploration of drug company patient assistance programs.

Work Location:

Onsite – this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

The Hemophilia & Thrombosis Center (HTC) is an internationally renowned specialized disease management center for children and adults within the University of Colorado, School of Medicine. The HTC provides direct comprehensive diagnostic and treatment services to over 3000 adult and pediatric patients with rare chronic bleeding and clotting disorders throughout a multiple state region. The Center encompasses a freestanding School of Medicine clinic, a specialty pharmacy, research laboratories, clinical research services, professional training, patient education, and patient outreach and support programs.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Healthcare Technician I:

• High school diploma/GED.

Healthcare Technician II:

• High school diploma/GED.

• One (1) year of experience in patie