Closing Assistant, Part-Time

About Homeward

Homeward aims to take the “what ifs” out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market. We’re a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market. We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless. 

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.

As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.

About the opportunity

The Closing Assistant sits at the center of all the action while being responsible for delivering a world class experience to every Homeward customer and agent that includes an on-time closing. 

As part of the team, you’ll be responsible for assisting Closing Coordinators in driving each transaction through to completion. The role will include collaboration with internal Closing Coordinators and title companies.

Note:  This is a part-time position is located in the Austin, TX corporate office. This position is not eligible for visa sponsorship.

Hours: Monday-Friday 11am - 4pm CST

Responsibilities include

• Print, sign, get notarized, scan, and log Seller documents for Homeward Closings
• Follow up with title company parties for trailing documents post-closing
• Maintain accurate data related to closing dates, contact information, and partner updates
• Attend meetings with closing partners to keep our businesses aligned and informed
• Assistant Closing Assistant with other tasks and projects as assigned
• Assist Closing Coordination team in other projects and tasks to help provide a great experience

Qualifications

• 1+ years office experience in an administrative function
• Exceptional organizational skills
• Impeccable written and verbal communication skills 
• Strong time-management and project management skills
• An ability to remain focused and execute under pressure of deadlines and multitasking
• An intrinsic desire to serve customers and provide a delightful, seamless experience
• The drive to be a part of innovation and a growing team

Compensation:

• Compensation range: $23/hr
• In-office in Austin, TX

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.