Director, Campus Security & Emergency Management

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The Director, Campus Security & Emergency Management provides strategic and operational leadership for the College’s safety and security operations and emergency preparedness in a multi-campus setting including Boston, Los Angeles, Kasteel Well, off-campus facilities, owned or leased by the College. The Director is responsible for setting the vision, strategy, and direction of the college’s safety, security, and emergency preparedness programs, and provides technical guidance, training, and inspection/risk analysis services to staff and students to ensure compliance with federal, state, and local agency’s standards and regulations. The Director works with individuals at all levels of the College to develop and initiate campus-wide mitigation, preparedness, response, and recovery programs that meet regulatory guidelines, protects the College’s assets, prepares the Collage to deal with unforeseen disruptions to operations and leads recovery and normalization activities.

ESSENTIAL JOB DUTIES

• Lead, plan, organize, manage, and direct all campus safety and security activities in accordance with college procedures and policy on college campuses and centers as well as off-campus sites.
• Continuously monitor and improve campus safety and security using a mixture of human interaction (Campus Safety Officers, contracted security, etc.) and technology (mass notification system, access controls, cameras, etc.).
• Analyze intelligence concerning campus safety, provide timely reports to appropriate internal and external stakeholders regarding potential and actual safety and security concerns, and propose proactive and responsive measures to address such problems.
• Coordinate with faculty, staff, and contracted employees to monitor, evaluate, and report student conduct.
• Manage difficult or emotional student, faculty, and staff situations with tactfulness and confidentiality. Gather and a alyze information skillfully, utilize an open, honest, and transparent communication style, reason through complex situations, exercise sound judgment, and have the ability to deescalate tense situations.
• Responsible for the development, maintenance, coordination, and implementation of the Emergency Preparedness mission and strategy, aligning with the National Incident Management System (NIMS) and Incident Command System (ICS).
• Coordinate with the Office of the President and College leadership to effectively respond to and manage emergency incidents.
• Act as the college's emergency management resource during incidents, coordinating the emergency notification system and possibly acting as the Emergency Operations Center (EOC) manager or section chief.
• Update and maintain policies and procedures relating to safety/security.
• Publish annual campus safety and business continuity plans and annual reports.
• Conduct ongoing review and training for the Emergency Action Plan for domestic and international campuses, including contracted emergency evacuation and travel assistance program features.
• Chair emergency management teams/committees, contributing ideas, monitoring planning, and developing project plans and timelines for accomplishing outstanding tasks.
• Manage domestic and international incidents impacting university community travelers, requiring 24/7 on-call response capacity.
• Collaborate with campus communicators for university-wide communications.
• Serve as the primary contact for university travelers in emergencies and manage communications through the global travel assistance program.
• Lead Weather Response teams in campus delays and closures, providing recommendations and coordinating community alerts.
• Collaborate with ECPD and other campus leaders regarding institutional Clery Act compliance, including monitoring, updating, and implementing institutional Clery Act policies and procedures.
• Develop and maintain liaisons with governmental agencies for plan development and response effort coordination.
• Participate in professional development within the emergency management community, recommending emergency planning-related policies and best practices.
• Create a culture of emergency preparedness through various channels and maintain a visible presence on campus.
• Develop, coordinate,e and lead emergency preparedness readiness/management training, including tabletop exercises, fire and evacuation drills, and hazard vulnerability analysis.
• Responsible for managing any related programs as deemed necessary under the scope of this role

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