Full-Time Merchandise Processing Supervisor

<p><strong><span><span>Merchandise Processing Supervisor </span></span></strong><span> </span></p> <p><strong><span><span>Location:</span></span></strong><span><span> Utica MI</span></span><span><br/></span><strong><span><span>Pay:</span></span></strong><span><span> $14.79 - $17.73 per hour</span></span><span><span> </span><br/></span><strong><span><span>Job Type:</span></span></strong><span><span> Full-time </span></span><span><br/></span><strong><span><span>Schedule:</span></span></strong><span><span>  40 hours per week, including evenings, weekends, and </span><span>holidays as scheduled</span></span><span><br/></span></p> <p><strong><span><span>About the Role</span></span></strong><span> </span></p> <p><span><span>At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. </span><span>In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.</span></span><span> </span></p> <p><strong><span><span>What You’ll Do</span></span></strong><span> </span></p> <p><strong><span><span>Production &amp; Team Leadership</span></span></strong><span> </span></p> <ul> <li><span><span>Direct and ensure completion of daily tasks for production team members, including workspace maintenance</span></span><span> </span></li> </ul> <ul> <li><span><span>Train new team members on production expectations and processes</span></span><span> </span></li> </ul> <ul> <li><span><span>Perform quality control inspections to ensure only the best products reach the sales floor</span></span><span> </span></li> </ul> <ul> <li><span><span>Track and report production metrics at scheduled intervals</span></span><span> </span></li> </ul> <ul> <li><span><span>Implement strategies to meet product acquisition, production, and sales goals</span></span><span> </span></li> </ul> <ul> <li><span><span>Manage product rotation and inventory control processes</span></span><span> </span></li> </ul> <p><strong><span><span>Operations &amp; Quality Control</span></span></strong><span> </span></p> <ul> <li><span><span>Maintain organized workspaces and prepare for next-day production</span></span><span> </span></li> </ul> <ul> <li><span><span>Support store maintenance and safety protocols</span></span><span> </span></li> </ul> <ul> <li><span><span>Place and coordinate supply orders for processing needs</span></span><span> </span></li> </ul> <ul> <li><span><span>Implement product control procedures to prevent shrinkage</span></span><span> </span></li> </ul> <ul> <li><span><span>Monitor and control property, utility, and supply usage</span></span><span> </span></li> </ul> <p><strong><span><span>Customer &amp; Team Relations</span></span></strong><span> </span></p> <ul> <li><span><span>Seek ways to improve donor and shopper experiences</span></span><span> </span></li> </ul> <ul> <li><span><span>Support management in fostering positive understanding of policies and procedures</span></span><span> </span></li> </ul> <ul> <li><span><span>Communicate effectively with store management regarding operations</span></span><span> </span></li> </ul> <ul> <li><span><span>Direct complaints and concerns appropriately to management</span></span><span> </span></li> </ul> <p><strong><span><span>Training Provided</span></span></strong><span> </span></p> <ul> <li><span><span>Paid training on </span><span>production expectations </span><span>and store procedures</span></span><span> </span></li> </ul> <ul> <li><span><span>Ongoing coaching and support from store leadership</span></span><span> </span></li> </ul> <ul> <li><span><span>Opportunity to build retail and customer service skills</span></span><span> </span></li> </ul> <p><strong><span><span>Why Join Us</span></span></strong><span> </span></p> <ul> <li><span><span>Mission-driven work that supports programs in your community</span></span><span> </span></li> </ul> <ul> <li><span><span>On-the-job training</span></span><span> </span></li> </ul> <ul> <li><span><span>Team-oriented environment</span></span><span> </span></li> </ul> <ul> <li><span><span>Employee Discount, Employee Assistance Program, and more!</span></span></li> </ul> <strong><span>Qualifications</span></strong> <p><strong><span><span>Merchandise Processing Supervisor </span></span></strong><span> </span></p> <p> </p> <p><strong><span><span>What You Need</span></span></strong><span> </span></p> <p><strong><span><span>Require</span><span>d</span></span></strong><span> </span></p> <ul> <li><span><span>High School Diploma or </span><span>GED</span></span><span> </span></li> </ul> <ul> <li><span><span>Experience following and giving direction</span></span><span> </span></li> </ul> <ul> <li><span><span>Strong English communication skills</span></span><span> </span></li> </ul> <ul> <li>