Clinical Laboratory Scientist Lead Full Time 8 Hour Day Shift

Job Summary: 

The Lead Clinical Laboratory Scientist is responsible for performing a wide range of clinical laboratory tests, as well as supervising and mentoring other laboratory technicians. They play a key role in ensuring the quality and accuracy of all laboratory results. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Essential Functions: 

• Perform a wide range of clinical laboratory tests, including chemistry, hematology, microbiology, and immunology.
• Interpret and analyze laboratory results.
• Consult with physicians and other healthcare providers to discuss test results.
• Maintain and calibrate laboratory equipment.
• Implement and maintain quality control procedures.
• Train and mentor other laboratory technicians.
• Supervise the daily operations of the laboratory.
• Develop and implement new laboratory procedures.
• Stay current with the latest advancements in clinical laboratory science.
• Reports problems concerning staffing requirements, work methods, staff morale, etc. Coordinates with personnel of other departments regarding patient and/or staff related problems.    
• Prepares the Department schedule, accepts sick calls as needed and modifies the schedule accordingly.    
• On-call, weekend and holiday coverage participation required as needed.   
• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
• Uses AIDET in interactions with patients and family members.
• Acts with a sense of urgency when performing tasks.
• Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
• Reports on any equipment and or environmental issues for repair.
• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Speaks up to stop the line and escalates potential safety events if necessary.
• Completes and attends monthly training assigned.
• May float to other areas of the hospital as needed.
• Other duties as assigned.

Behavioral Standards: 

• Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
• Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.
• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to service our customers. 

Communication/Knowledge: 

• Strong knowledge of clinical laboratory procedures and principles.
• Proficient in laboratory information systems (LIS).
• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.

Collaboration/Teamwork: 

• Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Mate