Supervisor Ramp

Department:

Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

***Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in-person and not selected for the Supervisor Ramp position at STL within the last 12 months. Pay & BenefitsPay of $34.94/hr -$36.39/hr per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the CompanyBenefits you’ll love:  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***• Competitive health insurance for you and your eligible dependents (including pets)• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits Job Summary

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Ramp Supervisors lead a Team of Ramp Agents to ensure on time arrivals and departures of aircraft at the stations we serve. The Ramp Supervisor serves as a Leader to Ramp Agents by observing and offering guidance, ensuring Safety and compliance procedures are followed, and reading and delivering communications to convey important updates. Ramp Supervisors are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment.  

Additional details:  

• A role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. 

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Model the Southwest Way

• Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
• Monitor and guide ground support performance to ensure requirements are met
• Ensure all equipment including GSE is maintained and available for the operation
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
• Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
• Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
• Drive performance processes by