Senior Facilities Manager

<p><b>JLL empowers you to shape a brighter way</b>.  </p><p></p><p>Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   </p><p></p><p><span><span><b><span>We are looking for an Senior Facilities Manager for our Workplace Management business line. </span></b><span> </span></p><p><span><span><b><span>About JLL </span></b><span> </span></p><p><span>The Senior Facilities Manager (SFM) based in Paris, France is responsible for strategic oversight and leadership of all facilities services across multiple client sites. This role requires exceptional client relationship management and operational leadership to ensure delivery excellence across the portfolio. The SFM will establish and maintain high-level client relationships, develop strategic facilities initiatives, and oversee the implementation of property-specific operating strategies that meet or exceed contractual KPIs and SLAs. </span></p><p><span>The SFM serves as the senior point of contact for client leadership, responsible for portfolio-wide performance, budget management, and team leadership. This position requires developing and implementing best practices, driving continuous improvement initiatives, and representing JLL as a trusted advisor in the client's business and real estate decision-making processes. The SFM will also mentor and develop the facilities management team within their Region to ensure consistent service delivery excellence. </span></p><p><span>  </span></p><p><span><span><b><span>What this job involves</span></b><span> </span></p><p><span>  </span></p><p><span><span><b><span>Strategic Leadership &amp; Client Relationship Management</span></b><span> </span></p><ul><li><p><span>Build and maintain relationships with Client Site country teams (Country Manager, HR, Finance, Legal, IT etc.) </span></p></li></ul><ul><li><p><span>Develop and lead strategic facilities initiatives aligned with client's business objectives </span></p></li></ul><ul><li><p><span>Present at comprehensive internal <span>Monthly/Quarterly/Annual</span> Business Reviews (QBR/ABR) to account leadership team </span></p></li></ul><ul><li><p><span>Support client with with landlords and vendors to ensure optimal service delivery and cost management </span></p></li></ul><ul><li><p><span>Serve as a trusted advisor to clients on facilities best practices, innovations, and industry trends </span></p></li></ul><p><span>  </span></p><p><span><span><b><span>Portfolio Management &amp; Operational Excellence</span></b><span> </span></p><ul><li><p><span>Implement strategic sourcing strategies in collaboration with JLL procurement teams </span></p></li></ul><ul><li><p><span>Participate in complex project initiatives including major renovations, relocations, and system upgrades </span></p></li></ul><ul><li><p><span>Design and implement strategic space planning solutions to optimise client workplace environments </span></p></li></ul><ul><li><p><span>Direct the development and maintenance of business continuity and emergency response plans </span></p></li></ul><p><span>  </span></p><p><span><span><b><span>Financial &amp; Contract Leadership</span></b><span> </span></p><ul><li><p><span>Develop strategic cost-saving initiatives and sustainability programs for the Region </span></p></li></ul><ul><li><p><span>Participate in contract negotiations and relationship management with key strategic vendors </span></p></li></ul><ul><li><p><span>Implement governance frameworks to ensure contractual compliance and risk management in partnership with EMEA Risk and Compliance Lead for designated Region </span></p></li></ul><ul><li><p><span>Own forecasting for capital planning and operational budgeting for designated Region </span></p></li></ul><ul><li><p><span>Ownership of internal and external financial KPIs and Budgets for designated Region</span></p></li><li><p><span>Ownership of <span>Compliance/Safety/Finance/Sourcing/Operational</span> Objectives for </span><span>designated Region</span></p></li></ul><p><span>  </span></p><p><span><span><b><span>Team Leadership &amp; Development</span></b><span> </span></p><ul><li><p><span>Build, lead, and mentor a high-performing team of facilities professionals </span></p></li></ul><ul><li><p><span>Establish performance objectives and career development paths for team members </span></p></li></ul><ul><li><p><span>Foster a culture of innovation, continuous improvement, and client-focused service delivery </span></p></li></ul><ul><li><p><span>Develop succession plans and ident