Implementation & Field Operations Lead
ADAPTITAbout the role
ADAPTIT S.A. is a specialized ICT Group of Companies providing high-quality services, innovative solutions, and premium support to telecom providers, financial institutions, utilities, transport, retail, and enterprises seeking to optimize operations, enhance security, and drive growth.
As a trusted system integrator, we deliver tailor-made solutions and turnkey projects that maximize performance and return on investment. Since 2012, we have maintained a strong presence at MWC and are proud members of the American-Hellenic, German-Hellenic, and Chinese-Hellenic Chambers of Commerce.
As an Implementation & Field Operations Lead, you will lead the hands-on implementation, field survey, and hardware maintenance/repair function across RF, Embedded, and Optical domains. This is the top operational role for delivery: you own planning and execution from lab bench to field, bringing structure, speed, and quality to a multi-disciplinary team.
You’ll coordinate technicians/engineers, align with project managers and warehouse, and jump in technically when needed. The ideal candidate is T-shaped: strong in at least one domain (RF, Embedded, or Optical) and conversant enough in the others to make good decisions and triage issues.
Key Responsibilities
Team & Operations Leadership
- Schedule team activities: site surveys, integrations, installations, maintenance, and repairs.
- Manage weekly priorities, capacity planning, and vendor handovers.
- Coordinate between engineering, project management, logistics, and field crews.
- Establish and enforce SOPs and drive continuous improvement.
- Triage urgent/planned work and maintain communication with stakeholders.
RF (Field, Bench, Planning, Systems)
- Execute installations and optimizations for DAS, repeaters, small cells, radios.
- Oversee PIM/Sweep, spectrum analysis, and acceptance testing.
- Conduct component-level diagnostics and ensure compliance with regulations.
Embedded (Field, Bench, Planning, Systems)
- Lead deployment and service of embedded/IoT hardware.
- Perform bench work including flashing and debugging.
- Manage device fleet monitoring and update procedures.
Optical (Field, Bench, Planning, Systems)
- Supervise fiber runs and coordinate testing and documentation.
- Manage splicing and optical acceptance tests.
Quality, Safety & Compliance
- Oversee H&S practices, define acceptance tests, and maintain tool inventories.
Tools & Systems
- Utilize task boards and dashboards for effective team productivity.
- Ensure accurate stock control with the warehouse.
Requirements
What You Bring:
- Degree in Electrical / Telecommunications / Computer Engineering or related field.
- 4+ years of hands-on experience in field/lab work in at least one core area (RF, Embedded, or Optical), with some knowledge of the others.
- Experience with:
- RF: DAS/repeaters/small cells, spectrum analyzers, PIM, RF cabling & connectors.
- Embedded: MCU/SBC platforms (STM32, ESP32, Raspberry Pi), basic Linux, debugging, reading schematics.
- Optical: fiber handling, OTDR/power meter use, splicing coordination.
- Ability to prioritize and organize multi-crew work and communicate effectively in dynamic environments.
- Strong documentation skills; experience creating SOPs and reports.
- Valid driver’s license and willingness to travel (mainly within Greece, occasional EU trips).
- Professional proficiency in Greek & English.
What Sets you Apart:
- Experience with LoRa/LTE/5G, IP networking/VLANs, PoE, UPS/DC power systems.
- Familiarity with FOTA, device management, remote monitoring.
- Vendor interface experience and warranty/RMA negotiations.
- Certifications (e.g., fiber handling, RF safety) and tool calibration management.
Benefits
- Private Medical and Life insurance plan
- Subsidized vouchers (card) for meals
- Flexible work model
- Training & Certifications
- New IT work equipment
- Buddy Program to help you settle in and thrive during your on
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