Epic Application Analyst Associate

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

We are seeking an Epic Application Analyst Associate to join our Epic Billing team. This fulltime role will work days. Open to remote work. Preferred candidates will have experience and/or knowledge of healthcare billing

Purpose of this position: Under close supervision, support the IS&T team in maintaining Epic system.

RESPONSIBILITIES

• Research, develop, and configure low-mid complexity maintenance and "break fix" solutions in Epic
• Create documentation of build
• Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
• Assist in all testing phases of associated applications during routine production change control requests
• Provide regular and/or off hour on call support as scheduled
• Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

• 0 year of experience
• Associates of Arts (AA) or Bachelor’s degree

-OR-

• An approved equivalent combination of education and experience

Preferred Qualifications:

• Ability to understand customer requirements and their impact on technical directions of a solution
• Ability to develop, document and ensure adherence to technical standards
• Detail-oriented and ability to manage one’s own work independently in a fast-paced environment with changing priorities

Knowledge/Skills/Abilities:

• Excellent analytical and organizational skills
• Excellent oral and written communication skills
• Ability to work independently and as a team member across multiple teams
• Ability to independently research and perform analysis to resolve issues

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