Jobs and Careers
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Spa Concierges - Lakeway Resort and Spa
Remington HospitalityUnited Statesfull_timeVerifiedPosted 16 May 2025
About the role
What you will be doing
- Greet guests/residents at the Spa Front Desk and administer keys to locker areas, if applicable.
- Handle all administrative functions of the spa, including use of spa software, maintaining inventory of supplies, answering telephones, making appointments and answering questions.
- Monitor spa appointments and ensure proper staffing to maintain sense of order and efficiency.
- Process transactions for all events, guest fees, membership fees, dues, etc.
- Ensure facility is prepared for proper opening and closing each day.
- Participate in further learning activities up to and including product knowledge.
- Maintain up to date knowledge of hotel services, products and procedures.
- Provide Spa tours and perform other duties as assigned.
- High School diploma or equivalent and/or 1 year experience in a spa or related field preferred.
- 1 year retail experience preferred.
- May be required to work varying schedules to reflect the business needs of the property
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
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