Divisional Chief People Officer

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Divisional Chief People Officer to join our growing team!

The Divisional Chief People Officer (DCPO) reports to the Vice President of Team Resources (TR) and is responsible for supporting the Retail Division, including the divisional president and Retail Senior Leaders. Drives success in the division by fostering a high-performance culture, enhancing teammate engagement, and ensuring compliance with policies and regulations. This includes ensuring the Brown & Brown culture is reinforced by a highly effective team of Retail TR Business Partners. 

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

Who We Are Looking For:  We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

General Responsibilities:

• Culture: Understands the Brown & Brown structure, operations, sales culture, and overall culture and works diligently to support the division through Team Resources shared services. 

• Divisional Strategy Alignment: Strengthens alignment between business and people operations strategies for the division, anticipates complex issues, challenges, and opportunities, and ensures integration with both the wider enterprise TR strategy and the divisional strategic plan.  Contributes creative ideas and insights to support the strategy formation process.

• Strategic Workforce Planning: Cultivates talent by delivering strategic workforce plans for the division supported by retail TR Business Partners to provide a framework for the sourcing and development of talent and to enable the delivery of the business strategy.  Partners closely with the Director of Talent Operations. 

• Stakeholder Engagement: Identify and manage leader stakeholders including retail senior leaders and the divisional president, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.  Must establish and maintain effective business partnerships with the Retail Divisional Chief Financial Officer (DCFO) and Retail Divisional Chief Information Officer (DCIO).

• Performance Management: Report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value.

• Divisional Capability Building: Identify the TR capabilities needed to meet the current and emerging business needs of the division. Evaluate current capabilities, identify gaps, and prioritize development activities. Embed personal development and the fulfillment of personal potential in the culture of the division.

• Relationship Management: Strengthens alignment and partnering relationships with retail senior leaders and divisional business partners in finance and technology, building high levels of professional credibility and mutual trust, and ensuring the delivery of high-quality advice and guidance to support in fulfilling business strategy and plans.

• Leading Through Analytics: Optimizes insights using TR data and analytics to support the retail division, leveraging HRIS dashboards and other critical metrics including the BE Our Best engagement surveys; Uses TR data to diagnose underlying causes of key business issues and identifies opportunities to enhance teammate engagement and/or imp