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Senior Business Analyst/Business Analyst
NetcrackerRiga, Latviafull_timePosted 19 May 2026
About the role
<p style="text-align: center;"><strong><img style="max-width: 100%;" src="https://hub.netcracker.com/files/BMG/Linkedin/LinkedIn%20Banner%20Images-v2-02.png"></strong></p> <p style="text-align: center;"><strong>Senior Business Analyst/Business Analyst</strong></p> <p>If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team!&nbsp; Our culture and collaborative work environment are the keys to our success.&nbsp; Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.&nbsp; <br><br><strong>What’s in it for you?<br></strong>At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology.&nbsp; We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.</p> <p><strong><br>What’s the scope of this role?</strong></p> <ul> <li>Presenting OOB capabilities of Netcracker product to customer, explaining how customer requirements can be met using OOB capabilities, capturing and documenting requirements</li> <li>Delivering documents containing end-to-end high-level functional requirements and low-level designs for BSS and OSS modules</li> <li>Configuring Netcracker product as per customer requirements, which includes creating BPMN flows and configuring business logic</li> <li>Conducting review of customer documentation including business requirements and high-level test cases; supporting customer testing in various stages of the project life cycle</li> <li>Validating configuration in the product and assisting the development/QA team members in understanding the solution and related build/QA activities</li> <li>Assessing and making appropriate and timely technical/people decisions</li> <li>Being customer focused, constantly exploring to conceptualize and understand customer needs, and proactively propose solutions</li> <li>Mentoring fellow team members</li> </ul> <p>&nbsp;</p> <p><strong>What skills and experience will you need for this role?&nbsp;</strong></p> <ul> <li>Higher degree in IT, Telecommunications or related areas (Preferably a Master's Degree)</li> </ul> <ul> <li>5+ years of Telecom experience</li> <li>3+ years of recent experience as a Business Analyst working on requirement analysis, design, development/customi
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