Corporate Recruiter (Operations Teams)

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2024, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

The Opportunity: At Vivid Seats, recruiting is our top competitive advantage. As a  Corporate Recruiter focused on supporting our Operations teams, you have the opportunity to directly impact the most valuable part of our company’s success; finding the best people with the skills and passion to succeed in our fast-paced, digital environment. 

As the owner of end-to-end search engagements, we will look to you to lead everything from inception of candidate contact to on-boarding with finesse and speed that ensures that we secure the best and brightest. You will be empowered to use your creativity and strategic influence to deliver on great hiring decisions. By partnering closely with stakeholders across the organization to create meaningful interview processes and fantastic candidate experiences, you will redefine how we approach solving for our most compelling organizational objective. 
 
Our team works closely with hiring managers to build a recruitment strategy, create job descriptions, and manage the interview process. Together with the help of a committed internal recruiting team, you will differentiate Vivid Seats as the employer of choice by embodying our values and proudly representing our brand. This position will recruit for high-volume roles, filling new-hire classes that support the entire operations department.  

How your role contributes to the success of Vivid Seats:  

• Partner with hiring managers to understand business objectives, assess hiring needs, develop job descriptions, and manage searches through the recruiting lifecycle.
• Expertly assess talent at every level for skill and cultural fit.
• Be the representative of the Vivid Seats brand in the community, at job fairs, and at industry events.
• Manage candidate and hiring manager expectations to ensure a smooth recruiting process.
• Build offer letters and compensation packages, handle any negotiations with candidates.
• Manage a portfolio of active searches and proactively seek out talent to build the pipeline.
• Play a role in strategic talent initiatives, and HR programs, ensuring that we continue to refine and measure how we recruit great talent. 

How your role expectations will progress as a Recruiter in the first 30, 90, and 180 days:  

30 days in  

• Complete new hire orientation, gaining the resources you need to be successful.  
• Learn how ticket marketplaces operate and how you will contribute to providing great experiences for our customers.
• Acclimate to team and company norms, business objectives, and Vivid Seats values.
• Meet with hiring managers, set check in cadences, assess applicants, and advance candidates through the interview phases.  

90 days in  

• Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies.
• Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives.
• Fill multiple high volume, call-center and operational focused roles.  
• Communicate the business objectives and culture of the operations teams, while serving as the liaison with candidates and managing the logistics throughout the process. 

180 days in   

• Play an active role in continued learnings to advance skill sets necessary for team goals.
• Partner with the HR and recruiting teams to identify and drive the improvement of interview processes to meet