Jobs and Careers
QO
Fraud Project Manager
QontoFrancefull_timeVerifiedPosted 7 Nov 2025
About the role
Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:Customer focus | Prioritize customers in everything you doOwnership | Own your part, get things doneTeamwork | Make (team)work easyMastery | Continuously raise the barIntegrity | Always do what’s right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
Discover the steps we took to create a discrimination-free hiring process.
Join us as a Fraud Project Manager to bring structure and speed to our fraud prevention initiatives across 8 European markets. You’ll take ownership of project execution, audit readiness, and continuous improvement, enabling our fraud operations to better and faster protect customers.
You will work closely with Thibault, our Head of Fraud, and support a team of 4 Team Leads managing ~40 people across France, Italy, Spain, Germany, Austria, the Netherlands, Portugal, and Belgium.
👩💻🧑💻 As a Fraud Project Manager at Qonto, you will
• Lead and coordinate fraud prevention projects from design to implementation, working with Product, Tech, Compliance, and Operations teams to deliver improvements in weeks, not months. Whether it's optimizing account takeover flows, mapping the fraud risk landscape, or streamlining phishing countermeasures.• Support leads and agents across all markets by providing methodological and operational guidance on their projects, helping them scope work clearly, track milestones, and deliver results without losing focus on daily production.• Conduct quarterly Fraud Internal Audits per market to ensure our processes and procedures are ready for a potential Financial Intelligence Unit (FIU) audit, identifying gaps, building remediation plans, and tracking progress until closure.• Design, implement, and monitor countermeasures following audits or fraud incidents, acting as the dedicated point of contact to turn findings into action and measurable improvements.• Drive continuous improvement initiatives by spotting opportunities to automate, simplify, or strengthen existing processes (like KO flows), and running Kaizen sessions with operational teams to reduce cost-to-serve and improve daily work quality.
🤔 What you can expect
• Purpose you can feel: Your work directly protects Qonto's 600,000+ customers and strengthens trust in the wider banking ecosystem. Every process you optimize, every audit you run, and every countermeasure you implement has a real impact.• Impact in weeks, not months: We value speed and iteration. You'll ship improvements continuously, reduce cost-to-serve, and raise audit readiness without waiting for perfect conditions.• High autonomy: Spot issues, propose solutions, and deliver value fast. We use a bottom-up prioritization approach, which means you'll have the freedom to tackle what matters most with the support of your manager.• Cross-functional canvas: You'll partner with Product, Engineering, Compliance, Ops Engineering, Ops Tooling, and Fraud Security teams.• Lean Mindset: We accelerate growth using structured tools inspired by Lean management principles. You'll be immersed in the Qonto Way, our culture of continuous learning and improvement.
🤝 About your future manager
• Thibault is our Head of Fraud and has been with Qonto f
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:Customer focus | Prioritize customers in everything you doOwnership | Own your part, get things doneTeamwork | Make (team)work easyMastery | Continuously raise the barIntegrity | Always do what’s right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
Discover the steps we took to create a discrimination-free hiring process.
Join us as a Fraud Project Manager to bring structure and speed to our fraud prevention initiatives across 8 European markets. You’ll take ownership of project execution, audit readiness, and continuous improvement, enabling our fraud operations to better and faster protect customers.
You will work closely with Thibault, our Head of Fraud, and support a team of 4 Team Leads managing ~40 people across France, Italy, Spain, Germany, Austria, the Netherlands, Portugal, and Belgium.
👩💻🧑💻 As a Fraud Project Manager at Qonto, you will
• Lead and coordinate fraud prevention projects from design to implementation, working with Product, Tech, Compliance, and Operations teams to deliver improvements in weeks, not months. Whether it's optimizing account takeover flows, mapping the fraud risk landscape, or streamlining phishing countermeasures.• Support leads and agents across all markets by providing methodological and operational guidance on their projects, helping them scope work clearly, track milestones, and deliver results without losing focus on daily production.• Conduct quarterly Fraud Internal Audits per market to ensure our processes and procedures are ready for a potential Financial Intelligence Unit (FIU) audit, identifying gaps, building remediation plans, and tracking progress until closure.• Design, implement, and monitor countermeasures following audits or fraud incidents, acting as the dedicated point of contact to turn findings into action and measurable improvements.• Drive continuous improvement initiatives by spotting opportunities to automate, simplify, or strengthen existing processes (like KO flows), and running Kaizen sessions with operational teams to reduce cost-to-serve and improve daily work quality.
🤔 What you can expect
• Purpose you can feel: Your work directly protects Qonto's 600,000+ customers and strengthens trust in the wider banking ecosystem. Every process you optimize, every audit you run, and every countermeasure you implement has a real impact.• Impact in weeks, not months: We value speed and iteration. You'll ship improvements continuously, reduce cost-to-serve, and raise audit readiness without waiting for perfect conditions.• High autonomy: Spot issues, propose solutions, and deliver value fast. We use a bottom-up prioritization approach, which means you'll have the freedom to tackle what matters most with the support of your manager.• Cross-functional canvas: You'll partner with Product, Engineering, Compliance, Ops Engineering, Ops Tooling, and Fraud Security teams.• Lean Mindset: We accelerate growth using structured tools inspired by Lean management principles. You'll be immersed in the Qonto Way, our culture of continuous learning and improvement.
🤝 About your future manager
• Thibault is our Head of Fraud and has been with Qonto f
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s