P&C Product Management Analyst - Personal Lines State Management

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated P&C Product Management Analyst for the Personal Lines State Management team, you will monitor, analyze, and interpret data for assigned property & casualty product(s) and state(s).  Uses data analytics to identify complex loss and production trends and connect those trends to business results and product strategy. Contributes to recommendations to support the product strategy with a deliberate focus on profitability, competitiveness, and sales performance for assigned state(s).

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Compiles and analyzes complex internal and external data such as frequency and severity trends by segment, local market growth performance, and coverage level results, both ad-hoc and weekly/monthly as needed, in support of the monitoring and evaluation of state performance.
• Develops recommendations related to pricing strategy, planning, and forecasting, and policy/membership growth.
• Responds to routine member inquiries elevated by Member Contact teams.
• Maintains and assists with developing product dashboards and reports in excel, Tableau, or other analysis tools to support the identification of key performance metrics in assigned state(s), region, or countrywide.
• Works with value chain partners to monitor results of actions implemented by the extended state team.
• Assists in the development of performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
• Develops knowledge and builds expertise around current state laws and regulatory environments for assigned state(s).
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 2 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business
• 1 year of P&C experience.
• Intermediate level skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.
• Experience utilizing data to create briefings/ presentations.
• Developing knowledge of product related regulations, and risk and compliance requirements.

What sets you apart:

• Property & Casualty experience, particularly in one or more key functions (e.g., Product Management, Pricing, Underwriting, Finance, etc.)
• Proven complex data analytical experience and the ability to demonstrate aptitude for pulling data as well as analyze trends to make recommendations to leadership. .
• Proficient knowledge of SAS, SQL, Tableau, or similar software.
• Highly effective communication and salesmanship skills leverages to guide, mentor, and influence business improvement.
• Demonstrated Bias for Action in an environment of ambiguity.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770.00 - $156,290.00.

Employees may be eligible for pay incentive