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Residential Counselor-Granite St RES, 37.5hr- Mixed Shifts

UMass Memorial Medical Center
United Statesfull_timeVerifiedPosted 22 Jul 2025

About the role

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

Mixed Shifts

Shift:

4 - Mixed Shift, 7.5 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0653 Granite St.

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Functions as a member of the treatment team by assisting with the implementation of treatment services. This includes but is not limited to monitoring of daily patient activities, assisting with direct client care, documentation, orientation of clients to the unit, and ensuring that clients comply with all treatment groups and unit/program rules.

1. Performs duties using recovery-oriented principles. 
2. Demonstrates person centered strength-based communication and relationship with Persons. 
3. Demonstrates effective communication with staff, peers and other professionals. 
4. Ability to observe, document, teach and respond to mental and physical health as well as other needs of clients such as community living skills.
5. Serves as a residential counselor for specified number of residents as directed.
6. Assists in creating a safe therapeutic milieu by fostering a culture of recovery.
7. Implements treatment plans; interventions and properly documents using progress/service notes.
8. Assists with the client admission process by completing all required documentation accurately, as required.

II. Position Qualifications:

License/Certification/Education:

Required:
1. Grade C02: Residential Counselor I: Minimum of a high school diploma/GED/HiSet required.
2. Grade C04: Residential Counselor II: Requires a Bachelor’s degree; preferably in the field of psychology or human services.
Driving Requirements:
4. For Adult Community Clinical Svcs (ACCS) Div: All programs require a current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company vehicle]

Experience/Skills:
Required:

1. ​Demonstrates person centered strength-based communication and relationship with Persons.   

​2. Demonstrates effective communication with staff, peers and other professionals.   

3. ​Ability to observe, document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

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Company

UMass Memorial Medical Center

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