PBX/Telephone Operator

Overview

 

Providence Medical Center is looking for PBX Operators to join our growing and dynamic staff!

 

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Providence Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

 

Providence Medical Center, located near I-435 and Parallel Pkwy in Kansas City, Kansas, offers an extensive array of diagnostic and medical care. Key services include nationally recognized cardiovascular care, critical care, surgery, neurosurgery, orthopedics, pulmonary services, 24/7 emergency services and wound care center. The hospital is accredited by The Joint Commission and is a member of Prime Healthcare.  For more information visit www.providencekc.com or call 913-596-4000.

 

If you want to work in a friendly environment and have some, or all, of this experience, let’s connect!  We have a collaborative culture focused on positive outcomes, opportunities for professional growth and so much more. Our staff selection is based on positive attitude, dedication to patient/family centered care and superior skills!

 

We offer:

• competitive compensation
• generous medical benefits plan
• 401K

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

Providence Medical Center is looking for a per diem, variable shift PBX Operators to join our growing and dynamic staff!

 

The PBX Operator duties include, but are not limited to:

• answering the switchboard and pages overhead
• greets and directs people to the appropriate departments
• monitors the hospital alarms
• must be aware of the policy and procedures of all hospital emergency codes
• ability to communicate with population served

Qualifications

Education and Work Experience

• previous PBX experience, preferred
• previous experience in an office or receptionist
• effective written, verbal communication, and interpersonal skills
• ability to multi-task and prioritize needs to meet required timelines
• analytical and problem-solving skills
• customer service experience, preferred
• high school graduate or GED equivalent, required

 

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