Spa Coordinator (Part-Time)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Spa Coordinator to join our talented team! 

 

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here. 

 

BASIC PURPOSE:   

As a Spa Coordinator at Four Seasons Hotels and Resorts, you will play a pivotal role in ensuring the smooth operation of our luxurious spa facility. Serving as the primary point of contact for guests, you will manage spa reservations, coordinate spa services, and provide exceptional customer service to enhance the overall guest experience. Your organizational skills, attention to detail, and passion for hospitality will contribute to maintaining the Four Seasons’ reputation for excellence in service and wellness. 

   

ESSENTIAL FUNCTIONS:  

• Provide a warm and professional welcome to guests, ensuring an exceptional experience from arrival to departure 

• Manage reservations and efficiently schedule spa treatments, maximizing availability for guests 

• Be knowledgeable about all spa services, treatments, and products, confidently advising guests on their choices 

• Handle guest inquiries via phone, email, and in person, ensuring prompt and professional responses 

• Maintain cleanliness and organization of the spa reception area 

• Process payments and manage billing accurately 

• Collaborate with the spa team to ensure seamless daily operations and an outstanding guest experience 

 

QUALIFICATION REQUIREMENTS: 

• Reading, writing and oral proficiency in the English language 

• Superior communication and organizational skills   

• Previous hotel and computer knowledge preferred   

• Great and honest smile  

• High grooming standards  

• 2 years experience on a similar position  

• Education: High School Degree or equivalent