Digital Specialist | Azure
MicrosoftAbout the role
Digital Enterprise Sales (DES), as part of Microsoft’s Global Enterprise Sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our Global Enterprise Sales and Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have an interest in driving digital first solutions and delivering customer satisfaction, we invite you to learn more about Digital Enterprise Sales and the value we bring to our customers, partners, and one another, every day.
As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Global Enterprise Sales organization with a charter to achieve Microsoft and Customer business outcomes with a focus on Artificial Intelligence (AI), Copilot and Security.
As a Digital Solutions Area Specialist - Azure, you will be a solution sales professional within our enterprise sales organization working with our most important customers across all Azure solutions. You will collaborate with a team of technical, partner, and consulting resources to advance the sales process and quarterly Azure revenue targets in your assigned accounts. Microsoft is revolutionizing customer experiences by leveraging the full spectrum of cloud technology. In this role, you will play a pivotal part, guiding customers to the solutions that solve problems, boost efficiency, and drive innovation. By staying abreast of cloud technologies and fostering collaborative relationships, sellers ensure customers fully harness the cloud’s transformative power.
Responsibilities
- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers’ technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans.
- Lead and collaborate with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business and build rhythm of businesses and processes, elevating team capabilities and focus on working smarter and more effectively.
- Orchestrate technical demonstrations with other Technical Sales roles, to showcase how the proven capabilities of Microsoft Azure, to meet customer’s business and technical objectives related migrations to the Microsoft cloud. Collaborate with account teams and partners to track, qualify, and expand new opportunities, building continuous pipeline. Interfaces with customers and builds relationships via social selling.
- Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through sellers and other stakeholders.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals. Has in depth understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops and webinars.
- Proactively build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners.
- Embody our Culture & Values.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Inf
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