Client Services Associate (German Speaking)

<p>proSapient is a global Expert Network firm. We provide clients with rapid access to high-quality, relevant expert insights, through a combination of world-class client services and innovative AI technology. Whether it’s a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.</p><p>We are a venture capital-backed scale-up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female co-founded businesses </p><p>Aligning to this we will be hiring our next class of associates in <strong>January 2025!</strong></p><p><em>We are offering a salary of €22,500 + uncapped commission. Please apply if you are keen to start a role in November 2024. Please submit all applications in English.</em></p><p></p><p><em><strong>What is an Associate? </strong></em></p><p>As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity &amp; Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a fast-paced target-driven environment, proSapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation. </p><p></p><p>You won't find a typical 9-to-5 here – we work with some of the world’s most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!</p><p></p><p> <em><strong>The key duties of this role will include: </strong></em></p><ul> <li> <strong>Understand Client Briefs:</strong> Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client’s needs. Your business and commercial understanding will grow exponentially. </li> <li> <strong>Expert Sourcing</strong>: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by: </li> </ul><p>1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and </p><p>2) Utilising professional networking sites and other online resources to source new experts to join our network.</p><ul> <li> <strong>Expert Communication</strong>: Employing a mix (Calls, Emails, Messaging, etc...) of outbound methods to reach experts, you’ll then engage with and vet to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills. </li> <li> <strong>Project Management:</strong> Work closely with your team to meet project deadlines and exceed clients’ expectations.</li> </ul><p></p><p><strong>Requirements</strong></p><p>The key skills needed for this role are: <br/></p><ul> <li>The drive to meet and exceed personal targets. Comfortable working in a fast-paced environment and <br/>taking ownership of your own success. </li> <li>A client-focused mindset, committed to surpassing client expectations and delivering true value through <br/>speed, quality and excellent service.</li> <li>Excellent communication skills with fluency in English (the ability to speak other languages is a plus). </li> <li>A curious nature, enjoying the opportunity to learn about various industries and develop new skills. </li> <li>Enjoy working in a team and collaborating with others to achieve success. </li> <li>MUST be fluent in German &amp; English</li> </ul><p><strong>Benefits</strong></p><ul> <li>Generous uncapped commission scheme </li> <li>Hybrid working (a maximum of 3 days in the office) </li> <li>Up to €9.60 meal voucher per day </li> <li>Tenure Gifts - Vouchers, extra holiday and sabbaticals for each year of employment including a 4-week paid sabbatical after 3 years of employment</li> <li>Enhanced Maternity &amp; Paternity pay </li> <li>Enhanced sick pay (up to 10 days per year) </li> <li>Team outings- From quarterly gatherings to our annual winter &amp; Summer parties, we love to celebrate, collaborate and have fun together!</li> </ul><p></p><p>Want to hear more? Look at our careers Notion page - <a href="https://prosapient.notion.site/Careers-at-proSapient-bfb1f316031b4dabbd9d40943cc4cc6f" rel="nofollow noreferrer noopener" target="_blank">https://prosapient.notion.site/Careers-at-proSapient-bfb1f316031b4dabbd9d40943cc4cc6f</a> </p><p><strong>Next Steps...</strong> </p><ol> <li>You'll meet with a Talent Team member to talk more about the role. During this discussion, you'll c