Director, Org Consulting

Salary Range $150,000 - $195,000*

Job Description:

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.

The Director, Organization Consulting is a strategic, leadership-level role charged with driving enterprise-level transformation by designing and executing frameworks that elevate organizational effectiveness and build readiness for change. This leader partners closely with senior executives to shape the future of their teams—architecting organizational structures, defining cross-functional engagement models, streamlining key business processes, and delivering targeted team effectiveness solutions that strengthen collaboration and alignment. Additionally, this leader plays a pivotal role in enabling the successful adoption of the Saks Global transformation, developing enterprise-level change enablement strategies that foster engagement, drive buy-in, and ensure sustained impact across the organization.

Responsibilities

General Leadership

• Stay informed on leading trends in organization design, change management, and team dynamics to evolve internal methodologies and framework.

• Define key performance indicators and success metrics to track the effectiveness, sustainability, and impact of all organizational effectiveness initiatives.

• Collaborate closely with Transformation Management Office, People Business Partners, and additional cross-functional points of contact to embed organizational and cultural changes into core business operations.

• Lead and mentor a team of consultants and analysts while promoting thought leadership and innovation in organization consulting practices.

Organization Effectiveness

• Lead the design and execution of enterprise-wide organization strategies that ensure alignment of organization structure to key business priorities.

• Develop future-state operating model – identifying cross-functional engagement models, building role clarity frameworks, and establishing governance structures – to support strategic growth and performance.

• Drive end-to-end process improvements by identifying inefficiencies, reengineering workflows, and enhancing cross-functional collaboration.

• Facilitate leadership alignment sessions and workshops focused on organizational effectiveness, team performance, and cultural transformation.

• Build and sustain high-performing teams through targeted interventions that strengthen collaboration, accountability, and leadership capability.

Change Enablement

• Lead the design and execution of enterprise-wide change enablement strategies that drive the successful adoption of new organizational structures, roles, and ways of working.

• Act as a trusted advisor to executive leadership, providing strategic guidance on navigating complex change, mitigating resistance, and accelerating adoption across all levels of the organization.

• Lead change intake assessments to evaluate the scope, complexity, and readiness of proposed initiatives; prioritize efforts based on business impact, resource capacity, and alignment with enterprise transformation goals.

• Oversee design of tailored change roadmaps that align with business priorities, integrating stakeholder engagement, communication planning, training, and reinforcement mechanisms.

• Leverage data and feedback loops to continuously assess readiness, adoption, and impact, refining strategies to maximize effectiveness and organizational resilience.

• Embed change leadership capabilities within senior teams to ensure long-term sustainability and ownership of transformation initiatives.

Qualifications

• Bachelor’s degree in Business, Organizational Development, Industrial/Organizational Psychology, or a related field (Master’s or MBA preferred).

• 10+ years of proven experience in organization design, change management, or business transformation, including at least 3–5 years in a senior leadership role.

• Demonstrated success in leading large-scale organizational design and change enablement initiatives with measurable business impact.

• Strong change leadership skills with experience applying stru