Senior Program Manager

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role

The Senior Program Manager for Applied and Light Commercial HVAC New Product Development is a key leadership role responsible for overseeing the execution of global and North American HVAC product development programs. Based in Charlotte, NC, this is a cross-functional, high-impact individual contributor position with significant responsibilities in planning, risk management, and communication across a broad array of stakeholders. This role requires deep technical expertise, strategic vision, and strong leadership skills to deliver successful product innovations.

This is an individual contributor.

The Senior Program Manager can travel around 15% across North America, China, and Europe, ensuring the alignment of key global teams and stakeholders to achieve program objectives.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Program Leadership & Vision: Define the vision and strategic direction for large-scale HVAC product development programs. Lead and inspire cross-functional teams to achieve program goals, ensuring alignment with business objectives and global priorities.
• Program Execution & Risk Management: Drive program execution from concept through delivery, managing resources, budgets, and timelines. Proactively identify, assess, and mitigate risks, ensuring programs stay on track.
• Stakeholder Communication & Influence: Engage regularly with key business and technical leaders at all levels of the organization. Provide transparent updates, champion program goals, and ensure consistent, effective communication across departments.
• Ownership & Accountability: Demonstrate a results-driven approach by taking full ownership of the program’s success. Hold teams accountable for achieving deliverables and meeting milestones while fostering a culture of accountability and continuous improvement.
• Strategic Planning & Organization: Develop and implement detailed operational plans, ensuring alignment of resources and activities across teams. Adjust plans to meet evolving priorities and optimize outcomes.
• Problem Solving & Innovation: Lead teams through complex challenges, leveraging creative problem-solving techniques to develop innovative solutions. Utilize systems thinking to understand relationships between factors affecting program success.
• Cross-Functional Collaboration: Foster collaboration across engineering, operations, marketing, and sales to ensure alignment of product strategy, development priorities, and customer requirements.

Basic Qualifications

• Bachelor’s degree in engineering or business with a minimum of 6 years of project/program management experience

      or

• Master’s degree in engineering or business with a minimum of 4 years of project/program management experience

Preferred Qualifications

• Program/Project Management: Lead cross-functional teams, drive collaboration, influence key stakeholders to achieve program objectives, and/or deliver results within defined timelines and budgets.
• Problem-Solving and Analytical Skills: Ability to handle complex and undefined problems, employing a systematic approach to identify root causes and implement innovative solutions.
• Communication Skills: Strong written and verbal communication skills. Ability to effectively communicate complex technical concepts and program updates to both techni