PROCESS AND DATA STRATEGIST, HUMAN CAPITAL

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Office of the Chief Operating Officer (COO) is comprised of Human Capital Management (HCM), Information Technology (IT), Support Services, and Geographic Information Systems (GIS). The Office of the COO is focused on implementing agency initiatives and strategies into daily operations to meet agency objectives and goals.
The Human Capital Management (HCM) unit coordinates all aspects of human resources, including but not limited to, the areas of: talent management, employee relations, payroll and timekeeping, benefits, HRIS and analytics, HR compliance, change management, organizational strategy, and performance management.

Under the direction of the Chief Human Capital Officer and the Deputy Chief Operating Officer, the HCM Process and Data Strategist (Strategist) is responsible for supporting HCM’s data integrity, reporting compliance requirements, strategic analytics, and data process improvement. The Strategist will recommend, develop, and implement solutions to meet the unit’s data needs.

The Strategist’s responsibilities may include, but will not be limited to, the following:

Systems and Data Integrity
Ensure data integrity and accuracy in all systems including the Human Resource Information Systems (HRIS), NYCAPS, and NYCEM’s vacancy tracker database, performance management
database, and agency org chart; develop and document best practices around HCM data collection, maintenance, reporting, and sharing.
Perform data reconciliation where necessary and develop new methods for improving accuracy and efficiency where appropriate.
Develop data QA protocols and standard operating procedures, and run reports regularly for data QA from various systems including previously mentioned agency systems as well as City
systems such as CHRMS and NYCAPS.
This position will require regular data entry.


Reporting and Strategic Analytics
Develop data-driven insights across all Human Capital areas including recruitment, retention and turnover, and performance management, and workforce planning.
Produce reports for compliance with local laws, Citywide requirements, internal data cycles, and other monitoring entities.
Develop new reporting solutions, and methods and systems for standard information flow management.
Produce ad-hoc reports using various data sources as needed.
Act as a strategic business partner, collaborating with other NYCEM units including the Office of Strategic Operations for strategic plan metrics; Learning & Development for developing
strategic goals for the agency; Finance to ensure data integrity within funding streams; and the Chief Equity and Diversity Officer on annual compliance reporting, among others.
Develop, maintain, and enhance agency-wide, executive, and other organizational charts and visualizations.
Drive and support other projects as assigned.

Data Process Improvement
Develop innovative ways to streamline data collection and integrity to reduce redundancy and manual reducing redundancies across various HCM systems through implementation of APIs or
other means of data integration.
Research new HRIS solutions, including gathering user requirements and developing analysis to reach a recommendation.


**PLEASE NOTE THE FOLLOWING:

o The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

o Funding – This position is supported with a federal Emergency Management Performance Grant
(EMPG) through 9/30/2025 with the possibility of an extension; the employee will be responsible for
training requirements associated with this grant.

o Candidates must be authorized to work in the United States without employer support to be eligible for selection, including eVerify, which the agency does not participate