Care Coordination Supervisor

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $36-45 per hour, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate: 

We are looking for a team member that is passionate about serving our community of patients and enjoys working in a team! Some technical requirements for this position are:

• Master’s or Bachelor’s Degree in a social service or advocacy related field such as: social work, behavioral sciences, political science, psychology, and at least three years’ experience in social services, public health services, and/ or client advocacy/ linkage program or another related field.
• Convenient if bilingual in English/Spanish.
• Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
• Must have valid driver's license and car insurance.

Day to Day:

• Train, supervise, and oversee Care Coordinators in all YNHS sites in principles of care coordination.
• Monitor care coordinators activities (coordination, transitions, referral management, health promotion, individual and caregiver support) according to program regulations, documentation in YNHS EHR as well as external registries and forms.
• Facilitation interdisciplinary case conference with the health care team as needed to maximize care coordination.
• Match care coordinators to primary care teams to maximize efficiency.
• Work closely with MA Supervisor(s), Nursing Director, and CMO to coordinate workflow and patient access to health services.
• Maintain strict confidentiality standards in regard to mental health services and chemical dependency counseling standard.
• Obtain appropriate and specific releases from clients before sharing information with other agencies.
• Participate in quality assurance activities and peer review as requested.
• Maintain organized, clean and confidential work area
• Represent YNHS in local meetings as requested.
• Perform related work or other tasks as requested.