Senior Product Designer, Communications and Conversion

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.

Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

• 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
• 75% of clients who report improvement in their depression see improvement within 60 days.  
• 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

As a Senior Product Designer at Cerebral, you will focus on two of the most important aspects of our experience: communicating our product offerings to our clients and bringing them in the door. You will work across the marketing and growth pillars at the top of the funnel to strategically create, design and test new ideas that can help drive the business forward. You will work alongside product managers, communications, UX writers, engineers, and marketing. Your area of ownership will include the marketing site, email and all forms of user communication, and guidance and direction for landing pages. This role will report to the Sr. Director of Product Design and will be embedded in the product design team, which has a lean, close-knit design culture in a fully remote setting. 

Who you are:

• Have a track record of designing high-quality products that deliver results. Ability to demonstrate the depth of your design skills to peers and stakeholders
• Able to clearly present your design process, inspiration and decisions for the choices you’re proposing, backed up by what we know about the users we are serving
• Experience with qualitative research to understand what matters most to clients, and creating an experience that conveys the value to others
• Experience with user testing and collecting user feedback on designs, and iterating quickly
• Experience running and proposing A/B tests at the top of the funnel, and optimizing 
• Able to work and thrive within a fast paced, agile environment
• Understand responsive design and best practices
• 5+ years of experience as a user experience designer
• Bachelor's degree (or an equivalent degree) in Design or a related field, or equivalent professional experience with the design field

How your skills and passion will come to life at Cerebral:

• Delight clients by designing high-quality experiences that get users through the conversion funnel 
• Build world class end to end user experiences: Discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, functional specs
• Transform customer and business objectives into world class product offerings that are feasible to build
• Collaborate with product managers, engineers, writers, and the communications and marketing teams
• Facilitate user testing research and apply learnings to design
• Work with your PM partners on growth to design multivariate tests that prove out a hypothesis the team has regarding the marketing site and email strategy
• Collaborate with engineering to ensure visual quality and finesses of the product and user experience
• Work