Sales Enablement Director

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

This Director role will be a member of Global Sales Enablement team covering all aspects of Value Added Services (VAS) Solutions within Visa. The Director will be responsible for various activities and initiatives that support the global sales team. The position requires a seasoned professional with a broad, well-rounded set of skills, a high level of energy, flexibility, and a demonstrated ability to thrive in a fast-paced, time-sensitive environment. This position will be based in the San Francisco Bay Area or can be a Telecommute role in the USA.

As a member of the Global Sales Enablement team, this role is responsible for driving Value Added Services (VAS) wide programs focused on providing our Issuing Solutions direct and indirect sales teams with the content, training, and tools that are needed to help them sell more effectively. This position will support the internal training function with sales enablement program development, content curation, voice of sales, and overall event support/management. Duties will include sharing best sales enablement best practices to stakeholders and being a trusted advisor to lead them into building efficient solutions collaboratively. 

The ideal candidate has experience in design and development of sales enablement programs and certifications, creation and shaping content, excels at PowerPoint, skillful at small group presentations, and thrives at multi-tasking. This work involves partnership with cross-functional leaders and subject matter experts including Marketing, Sales, Product Development, Product Management, Client Support Services, Sales Operations, and other teams across Visa (e.g., Visa University). Out of the box thinking and ability to lead cross functional teams is key for this role. In addition to being a sales learning expert, this role must be comfortable in influencing senior leadership with the support of data and business rationale.

Essential Functions:
* Lead the overall direct sales enablement program across regions, inclusive of all products, enhancements, and solutions for Issuing solutions BU for Value Added Services (VAS) direct and indirect sales channels
* Own the overall facilitation of any sales boot camp trainings, product overviews, and core competencies to the direct sales teams primarily within Issuing solutions and other Value Added Services (VAS) business units or lines of businesses. Includes program design, managing agendas, shaping content, coordinating speakers, and facilitating any onsite training
* Deliver ad-hoc product trainings to educate and inform direct sales teams of upcoming product enhancements/launches. Coordinate with product owners to shape content and deliver cohesive and relevant content aligned to sales methodology frameworks
* Partner with Visa University to develop online/on-demand training content for direct sales, including product introductions, basic sales skills competencies, and onboarding information
* Work with regional sales leaders to identify needs and deliver relevant solutions
* Uncover potential 3rd party training opportunities for enhancing sales skills and coordinate delivery
* Use knowledge of Sales process and methodologies to customize and deliver selling-focused learning solutions aligned with business priorities and initiatives
* Possess and development a strong knowledge of the business, including internal and external trends, and keeps up to date payments industry and regional nuances
* Document current business process, highlighting gaps and opportunities with current state operations, including evaluating assets, collateral, and resources currently available today. Collaborate with subject matter experts to design and implement enhanced future state enhancements
* Create reusable and customizable templates, trainings, and artifacts to promote the use of scalable, customer centric content with a solution mindset
Key Competencies:
* Aptitude for Conceptual Thinking – Able to develop frameworks to