Sr. Mgr, Program Management & Strategy Enablement

Remote Position - USA

About US

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com

At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for each other, our customers, and our communities.  Our values: Stay Curious, Own It, Be Open, Create Possibilities

In this role, you will be responsible for leading and coordinating the planning, execution, and successful delivery of cross-functional programs and initiatives that align with organizational strategy. You will collaborate closely with senior leadership and stakeholders to ensure resource optimization, risk management, and continuous process improvement. Your focus will be on driving strategic outcomes, establishing best practices, and creating scalable frameworks that deliver measurable impact across the organization.

Responsibilities

1. Strategy Execution & Program Leadership

• Lead high-impact programs and projects from initiation through completion, ensuring alignment with strategic objectives.

• Develop comprehensive project plans (timelines, milestones, resource needs, risk mitigation) and monitor progress to ensure on-time and on-budget delivery.

• Proactively partner with executive sponsors and cross-functional teams to keep initiatives on track, resolve issues, and maintain alignment with broader business goals.

2. Process Optimization & Continuous Improvement

• Identify and implement process improvements to enhance quality, efficiency, and scalability across various programs.

• Establish and refine standard methodologies and frameworks (e.g., Agile, Lean, etc.) to drive consistency, transparency, and effective execution.

• Conduct root-cause analyses to diagnose bottlenecks and propose data-driven solutions for ongoing optimization.

3. Stakeholder Engagement & Communication

• Collaborate with senior leadership, department heads, and external partners to ensure program objectives are understood and supported.

• Serve as a primary point of contact for key stakeholders, delivering regular progress updates, clear communication on risks/issues, and strategic recommendations.

• Champion a culture of collaboration, ensuring that all parties remain informed, engaged, and aligned throughout the project lifecycle.

4. Resource & Financial Management

• Work with leadership to plan and allocate resources (budget, personnel, technology) according to program priorities and capacity.

• Evaluate opportunities to optimize cost and ROI, proactively recommending adjustments to improve financial performance and resource utilization.

• Track budgets, forecast future needs, and communicate any variances or risks to stakeholders in a timely manner.

5. Risk Management & Problem Solving

• Identify potential risks and dependencies early in the program lifecycle; develop and execute proactive mitigation strategies.

• Utilize data and analytics to monitor program performance, quickly address roadblocks, and make informed decisions that minimize disruption.

• Drive a solutions-oriented mindset, ensuring lessons learned are captured and applied to future initiatives.

6. Reporting, Metrics & Executive Visibility

• Define key performance indicators (KPIs) that measure overall program success, quality, and strategic impact.

• Provide clear, concise reporting to senior management—highlighting achievements, potential risks, financial performance, and key decisions required.

• Lead post-program reviews and share insights to refine processes, bolster continuous improvement, and inform strategic planning.

<