Strategy Business Partner (100% Remote)

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.
ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.
For more information about our services please visit clearcaptions.com.

The kind of people we look for:
• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.


Position Summary:
The Strategy Business Partner (SBP) is a key member of the technology leadership team, responsible for shaping and driving the company’s long-term strategic vision. This role leads enterprise-wide strategic planning, identifies growth opportunities, and ensures alignment between corporate goals and operational execution. The SBP partners closely with business unit leaders, finance, product, and operations to translate strategy into actionable initiatives that deliver measurable impact. This role will ensure cross-functional alignment between the business needs and the type of work (technology, people, process) needed to achieve them.
This is a Remote/Work from Home position reporting to the Sr. Director of Strategy Execution.

What you will do:
• Lead the development, communication, and execution of the company’s strategic plans for defined business areas, translating goals into actionable initiatives with measurable outcomes.
• Define and prioritize strategy roadmaps and portfolios based on business outcomes, resource capacity, budget constraints, and enterprise priorities.
• Oversee enterprise-wide implementation initiatives, considering cross-functional alignment and leveraging capabilities for comprehensive execution.
• Identify project work based on resource skills, capacity, budget constraints, and business value.
• Actively manage expectations with stakeholders when they receive business outcomes and value from each strategy.
• Drive strategy KPIs to monitor performance and outcomes of the solutions related to the strategy.
• Manage financial planning, budgeting, and capital allocation for strategic initiatives, including monthly executive updates on progress, risks, and financial variances.
• Communicate monthly to the executive team, updates to the strategy, including activity completed, where are we heading, what are the roadblocks, risks and path to move forward, financial explanation on variances from budget, forecast and actuals.
• Drive executive-level reporting, board presentations, and strategic communications.
• Manage vendor relationships, including MSA and SOWs that pertain to the execution of the strategy.
• Lead day-to-day strategy execution across business and technology teams, ensuring accountability for milestones, budgets, risk management, and decision documentation.
• Support agile transformation through value stream mapping and collaboration with PMO, Product, and Operations teams on strategy execution.
• Align with PMO and strategy peers to standardize processes and continuously improve efficiency and scalability.

Qualifications:
• Bachelor's degree in business, Strategy or related field (MBA strongly preferred).
• 10+ years of experience in corporate strategy or strategic operations. 15 years preferred.
• Strong background in enterprise systems and execution of delivery methods.
• Demonstrated success in driving solutions to scale operations, managing cross-functional teams, and delivering complex programs.
• Excellent executive communication, leadership, and operational skills.
• Proven track record of