Optometric Technician (Bilingual, Spansih)

Company Overview

Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.

 

Working at Hero or one of its affiliated practices is both a career and a calling. Join us – be a Hero!

 

Position Overview

We are currently seeking an Optometric Assistant to administer visual tests, operate diagnostic equipment, and help with eyewear fittings. This position will report to the Lead Optometric Assistant.

 

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

 

Pay range: $16.50-$21.00/hr

 

Job Responsibilities

• Understand, monitor, and ensure the smooth execution of office processes, including coding and optometric materials, insurance benefits, patient collection, and documentation
• Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls
• Support optometrists during eye exams by preparing patient, performing initial pre-tests, and recording results
• Accompany patients and parents during exams to pre-test the patient and assist Optometrist in scribing and finding a good fit for glasses
• Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops
• Help patients select frames and lenses based on prescriptions
• Process patient payments during check-in and check-out
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Previous experience in a vision practice is a plus
• Ability to tech, scribe, and perform optometric tasks
• Strong communication skills
• Proficiency in EHR systems
• Ability to train and lead a team of Optometric Assistants
• Ability to multitask and complete tasks correctly and on time
• Preferred knowledge of optometric online software/database, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software
• Bilingual a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.