Managing Director - Small Commercial

About HUB

Join our Stevie Award Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

WE ARE THE PERFECT FIT IF YOU:

• Are seeking a progressive work environment at a rapidly growing organization.

• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business.

• Are focused on learning and development to enhance your industry knowledge and expertise.

• Are a self-starter willing to invest time and energy to master the technical aspects of our business.

• Believe in integrity and building success by developing relationships with others.

• Want to drive strategic planning and influence development within a dynamic team.

We currently have an opportunity for a Managing Director - Small Commercial.  The selected employee will be responsible for the administration, operation, and sales goals of the Small Commercial Department across New England.  This position requires a strong leader who understands how to recruit and lead others to reach their full capacity as well as identify and implement strategic initiatives for top line growth, service excellence and operational efficiency.

Responsibilities:

• Oversee the operation of department, by setting and communicating direction, objectives, planning, organizing, and effectively coordinating with other departments (claims, finance, etc.).

• Direct the services of the department within the accepted principles and practices of the insurance community and in accordance with HUB Broker Standards while also continually seeking process improvements with input from direct reports.

• Lead and direct department personnel including training, motivation, performance appraisal, including career path mentorship and salary recommendation.

• Strategic oversight and connection to NEE overall goals and initiatives; communicates this strategy clearly to the department personnel and measures success.

• Review and analyze renewal and retention trends and the financial impact to NEE goals and objectives. Foster a collaborative team culture with continuous feedback and growth mindset.

• Provide technical knowledge and expertise to department personnel regarding risk identification and appropriate coverage.

• Handle and service assigned commercial accounts of high complexity, when needed.

• Assist customers and make suggestions for appropriate coverage and deal with customer complaints for solutions and client retention.

• Identify opportunities and support the development of new business from existing accounts

• Oversee the collection of premiums due for accounts assigned to the department.

• Oversee and implement a quality control review process to assure the production of quality work and the provision of excellent customer service.

• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to growth opportunities and objectives.

Qualifications:

• Ten plus years commercial lines insurance experience.

• Three to five years department leadership and supervisory experience.

• A hands-on leader who enjoys recruiting, developing, leading, and motivating others

• Strong Financial Statement and budget literacy to not only support the management of profit and loss, but to communicate our value to financially minded customers and vendors.

• Thorough knowledge of commercial lines coverages and markets.

• Producer’s license.

• Experience with agency management systems.

• Proficient with Microsoft Office products including Excel, Word, and PowerPoint.

• Excellent organizational, interpersonal, communication