Demurrage and Claims Analyst

 

Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarkson.com

 

Division Overview

We offer best-in-class performance for crude oil, clean, and dirty petroleum products – from 25,000 dwt ships carrying refined petroleum products to crude oil tankers over 300,000 dwt. As market leaders in all Deep-Sea markets, producers and refiners value our negotiating expertise while oil companies, traders and shipowners rely on our insightful market intelligence to facilitate deals. Discover more at www.clarksons.com/broking

 

Role Summary

The person in this role will provide support with fixture entries and create invoices/credit notes in our inhouse system called GAIN for our Tankers department, as required in accordance with Company procedures.

 

What you’ll be doing

• Review demurrage / expense claims and submit them to customers on behalf of shipowners (essential to ensure that correct supporting documentation has been presented) prior to passing to Charterers.

• Be proactive with close ‘follow up’ to ensure earliest resolution and settlement of claims.

• Provide additional analysis for key customers, highlighting why demurrage incurs and ways to improve their demurrage record.

• Offer advice and guidance to owners and charterers in order to avoid further disputes or demurrage claims.

• Whenever possible, pre-empt possible areas of dispute / offer advice and guidance to assist in the resolution of on-going disputes.

• Assist with invoice raising, reporting and queries / raising credit notes.

• Additional / ad hoc duties as required to meet the needs of the business.

 

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;

• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;

• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;

• Resilience with the ability to persist and adapt;

• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;

• Professional integrity and a respect for company values. Other requirements

• A high degree of numeracy is essential, as well as good attention to detail.

• Highly organised and able to prioritise workload to meet tight deadlines.

• Self-confident with good communication skills (both written and verbal).

• Needs to be able to work well independently and within a small team (3-4).

• Able to work well in a fast paced and dynamic environment.

• PC literate and a quick learner.

• Seeking candidate with approximately two years’ experience in field.