Senior Account Manager

About us:
Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs.

Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. 

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

👥 Customer First - You start with the member and work backwards.
🚀 Make It Happen - You act with urgency, use data, and hold high standards.
🤝 One Team - You collaborate with respect and commit as a group.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

 

Why This Role
Foodsmart is a leader in food and nutrition, and food is one of the most powerful — and most underutilized — levers in healthcare. In this role, you'll help clients make nutrition a meaningful part of how they serve their members and patients, supporting programs that can genuinely change health trajectories. It's detail-oriented, relationship-driven work with real clinical purpose and meaningful business impact.

About the Role
This role is responsible for individually owning a book business while supporting a portfolio of high-value, high-growth clients in partnership with a senior  — including leading health plans, health systems, and employer accounts. It is a relationship-driven, execution-focused role centered on delivering exceptional service, driving account retention, and developing strategic client partnerships. You will serve as the primary point of contact for your clients, operating at the day-to-day to ensure program success and long-term partnership value.

 

You execute reliably, follow through completely, and think strategically about your accounts. Your clients know they can count on you to respond quickly, resolve issues, and keep programs running smoothly — while also proactively identifying opportunities for growth and deeper partnership. You build trust at every level of the client organization, from day-to-day managers to executive sponsors, and you use data to drive decisions and demonstrate value. Senior leaders trust you to manage your portfolio independently while delivering excellent service when partnering with Account Directors on higher-complexity accounts, and escalate the right things at the right time while managing to performance targets.