Student Academic Services Records Associate

 

Summary

Maintains student records in the student information system

 

Diversity & Inclusion 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. 

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class.  All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.

 

Essential Job Functions

• Maintains student curriculum records and processes program changes
• Supports reinstatements and campus transfers
• Sustains degree and diploma record information to determine students' graduation statuses and verifies that student and degree records are accurate
• Oversees curriculum in report databases and processes reports of errors
• Communicates curriculum reporting errors and maintains accuracy
• Monitors curriculum records and processes exceptions such as; course waivers, curriculum adjustments and course substitutions
• Attends curriculum team meetings
• Participates in rotations of schedule to staff with call center and front desk duties
• Reviews submissions for change to student records, reinstatements and/or campus transfers
• Establishes eligibility for students into their requested program
• Determines if students’ need to be evaluated for applying common curriculum substitutions and curriculum adjustments
• Decides the eligibility of reinstatements from previous programs and the impact of the previous curriculums into the new curriculums model
• Allows students to reinstate into old curriculum to support graduation grades and applying curriculum substitutions
• Determines if the curriculum record needs to request exceptions to the academic policy and presents these exceptions to departmental and university leadership along with college leadership
• Performs other duties as assigned

 

Required Qualifications

• Associate's degree or completion of an equivalent formal training program
• Minimal amount of experience working in student services, registrar or other related experience

 

Preferred Qualifications

• Associate's degree or greater in business administration, management or a related field of study
• Experience with Ellucian Banner
• Experience with DegreeWorks 

 

Please Note:

Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.