Business Control Executive - Global Technology Risk, Services & Controls

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:
This job is responsible for leading a function dedicated to designing a strategy to drive internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include ensuring capabilities are in place to drive the day-to-day execution of the Operational Risk Management Framework, including the implementation of LOB and ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include providing oversight and establishing effective quality assurance and control processes.

The role is accountable for driving governance excellence, ensuring effective controls and capabilities are in place to execute the Operational Risk Management Framework day to day, ensure adherence to enterprise-wide standards, and enable operational transparency across Global Technology.   This role establishes and oversees the frameworks, policies, operational controls governance, and resiliency capabilities that enable disciplined execution, regulatory compliance, and sustainable business performance partnering closely with Enterprise Policy and Control Functions to ensure governance capabilities are consistently executed, risks are proactively managed, and executive leadership has meaningful insight into the health of the organization.

Influencing across a highly matrixed environment, the role brings together risk, controls, governance, and analytics to deliver sustainable outcomes.  This role requires a proven forward-thinking executive who can integrate business and technology perspectives, champion AI-led efficiency in control monitoring, and translate complex risk and control insights into clear, actionable executive narratives.

Responsibilities:

• Central Risk & Compliance Governance: oversees Global Technology central risk governance, including AIM processes, covered persons monitoring, regulatory checks, compliance with Registrations & Licensing, Info Wall protocols, and maintains governance processes and training that support regulatory adherence across Global Technology. 
• Business Electronic Communications Retention Governance (ECRG): governance and oversight of the Business Electronic Communications Retention policy, ensuring compliance with organizational standards and regulatory requirements, including governance routines for mobile communication programs and leading issue remediation efforts.
• Enterprise Services Framework & Taxonomy (ESFT) and Global Recovery and Resolution Program (GRRP) Governance: governance and oversight of framework and taxonomy standards and deliverables, ensuring regulatory compliance, alignment with enterprise standards and organizational protocols, and quality and consistency.
• Risk Culture & Executive Reporting: acts as an ambassador of the risk culture, monitoring and reporting on the Technology operational risk profile and translating control insights into clear, actionable executive narratives.
• Managerial Responsibilities: consistent across Bank of America as a people manager. 

Managerial Responsibil