Senior Product Manager - Merchant Acquiring

Job Type Full-time Description

At Vanco, we serve those who enrich our communities. Our solutions make payment processing simple while easing administrative burdens for faith-based groups, nonprofit organizations, and schools. 

We are looking for an experienced senior product manager to drive the development and success of our Vanco Payment Platform 

As the senior product manager, you will be responsible for developing strategy and alignment, building relationships both internally and externally, continuous product discovery, and execution that ensures we deliver value for our customers and strong outcomes for the business. As a vertically integrated Payment Facilitator our payment systems are at the heart of our business. Vanco has been undergoing a transformation to consolidate and improve our payment footprint. This role is a pivotal driver of that vision. 

Due to the importance of this product, we are looking to increase our payments domain expertise. The ideal candidate has experience in the end-to-end lifecycle management for a payment facilitator: onboarding and merchant management, transaction processing, billing, funding/settlement, and reporting/access. 

Requirements

What you will be doing: 

• Work with a cross-functional team to set quarterly objectives that move product and business strategy forward 
• Aggregate data about the customer from all departments to build a holist view of payers, partners, and internal stakeholders, to represent the voice of the customer  
• Create epics, feature stories and work with technology team to refine and manage development using tools like AHA!, Jira, LucidCharts and Confluence 
• Use iteration and experimentation to validate assumptions and gain confidence in solutions 
• Be recognized as the expert on the product, the market, and the competition 
• Build hypotheses, measure results, learn and adjust 
• Evangelize the project internally and externally 

Who you are: 

• You have a background in integrated eCommerce or fintech, ideally with a PayFac  
• You are an experienced Product Manager who focuses on outcomes that deliver customer value and business results 
• You have experience owning roadmaps driven by data and market intelligence 
• You are customer-centric, passionate about product discovery and understanding the opportunity before jumping into solutions 
• You have proven your ability to innovate, and develop tactical execution plans to drive success 
• You are comfortable analyzing performance, research, financials, and competitive data to drive strategic and tactical recommendations 
• You demonstrate excellent written and verbal communication 
• You have a high ability to navigate and collaborate with co-workers at all levels of the company 

What we offer: 

• Small collaborative teams where you can impact both outcome and culture 
• 100% Employer Paid Individual Health Insurance HSA or Base Plan, Dental, Life Insurance, AD&D Insurance, Short Term Disability, Long Term Disability 
• Additional benefits include Vision, Accident, Critical Illness, Voluntary Life & AD&D 
• Paid Holidays and 4 weeks PTO 
• Paid days off to Volunteer 
• 401(k) Plan with employer match 
• Competitive benefits and pay 
• Ongoing professional development opportunities 
• Join a rapidly growing company that promotes internally 

For remote positions, employees must reside in one of the following locations: 

AL, AZ, CA, CO, CT, DC, FL, GA, IL, KS, MA, MD, MI, MN, MO, MT, NC, NH, NJ, NV, NY, OH (non-sales positions only), OR, PA, SC, TN, TX, UT, VA, WA, WI 

Vanco is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.