Behavioral Health Advisor Licensed Clinical Social Worker Non-Supervisory

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. 

Job Description

This Position is Contingent on Contract Award.

Under the direction of the National Program Director and the National Medical Director and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), the Behavioral Health Advisor (BHA - LCSW) implements and evaluates behavioral health assessments and interventions in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.  

The BHA – LCSW shares the administrative functions that directly impact behavioral health services and collaborates with the management team in overall planning and execution of program directives. The BHA – LCSW assures delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations.  

Contracted behavioral health staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to ensure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females. 

MISSION  

CBPs Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed. 

Key Responsibilities

• Implements and evaluates behavioral health assessments and interventions in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.  
• Provide Operational Behavioral Health (BH) advice, support, and coordination to Sector leadership and CBP staff.  
• Advise, coordinate, and provide professional oversight of assigned medical unit behavioral health programming to promote persons in custody wellness and to provide support to sector and or region assigned.  
• Conduct behavioral health climate assessments to identify and address operational BH issues.  
• Coordinate integration of sector wide BH programming to optimize access and utilization.  
• Provide professional direction, oversight, and consultation of BH support for persons in custody.  
• Support Medical Quality Management process related to BH for persons in custody.  
• Document all work in a clear and concise manner in either the electronic medical record, standard paper documentation, or other needed