Public Safety & Transportation Administrative Assistant & Receptionist | Full-Time | Miami Beach Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Public Safety & Transportation Administrative Assistant & Receptionist provides administrative support to the Public Safety & Transportation Department at the Miami Beach Convention Center and City Center Campus (including Collins Canal Park, Rum Room, and Venu). This role supports daily public safety and transportation operations by assisting with call routing, visitor processing, access requests, scheduling support, and routine clerical tasks. Under the direction of the Director of Public Safety & Transportation, the position also helps maintain accurate records, support compliance tracking, and ensure documentation and workflow processes are organized, timely, and aligned with operational needs.

 

This role pays an hourly rate of $22.00-$24.00

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until February 27, 2026.

About the Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027.  

 

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

Responsibilities

• Answer and route incoming calls, greet visitors, assist with inquiries, and maintain a professional front desk environment.
• Process visitor access requests, issue temporary passes, and log guest/vendor activity.
• Receive, sort, and distribute mail, deliveries, and messages.
• Assist with scheduling tasks including roster distribution, meeting coordination, calendar updates, and sign-in/sign-out tracking.
• Prepare and route correspondence, internal communications, notices, and follow-up reminders as directed by leadership.
• Organize and maintain departmental records including SOPs, post orders, incident logs, access documentation, inspection reports, and training files.
• Ensure proper document formatting, version control, filing accuracy, and accessibility in SharePoint or designated platforms.
• Perform accurate data entry for operational, transportation, safety, access, and compliance documentation.
• Assist with maintaining OSHA-required documentation including inspection records, injury/illness logs, training compliance records, near-miss reports, and corrective action tracking.
• Support the preparation of operational and safety reports, summaries, dashboards, and event-related documentation under supervisor direction.
• Provide administrative support during major events, drills, briefings, and inspections, including assembling materials, packets, and sign-in documentation.
• Assist with procurement and vendor coordination tasks including processing purchase orders, tracking invoices, updating vendor records, and collecting Certificates of Insurance.
• Coordinate routine communication with internal departments, external partners, and approved vendors as assigned.
• Maintain confidentiality and ensure sensitive records, communications, and compliance files are handled appropriately.
• Perform additional administrative or clerical duties as required to support operational readiness and departmental functions.

SUPERVISORY RESPONSABILITIES:

• This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform t