Assistant Spa Manager

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

Assisting the Spa & Fitness Manager in all areas of the spa, fitness center, and recreation activities. Provide the most exceptional and memorable spa experience for our guests, anticipating all guest needs, providing the highest quality products, and exceptional treatments that will have the guests coming to Mount Snow not just for the snow, but for the naturespa.  Training and supporting the spa concierges and team leads in all areas of the spa, fitness center, and recreation activities.

 

Job Specifications:

• Outlet: Grand Summit Resort
• Starting Wage: $25.00/hr - $34.00/hr 

• Employment Type: Year Round  

• Shift Type: Full Time

• Minimum Age: At least 18 years of age  

• Housing Availability: No

 

Job Responsibilities:

• Audit Monthly Inventory.
• Process daily time management and bi-weekly payroll, commissions, and service charges in spreadsheets and Time & Labor.
• Program and update PLU products in SpaSoft POS and Reservation System. 
• Update and analyze reports as needed by Spa Director to optimize budget goals. 
• Maintain accounting journals for wages, open checks. 
• Maintain Marketing programs for social media, collateral assets, and signage. 
• Update training manuals for spa concierge and fitness center attendants. 
• Prepare purchase orders in Coupa and place retail and supply orders with vendors. 
• Assist in recruiting, interviewing, and onboarding of hiring candidates, as well as off boarding seasonal staff 
• Manage and review staff compliance, goals setting, performance reviews, and exit interviews. 
• Participate in Best Practice Group, HSLT Department Head meetings, and other resort teams to further business objectives. 
• Assist in developing seasonal products and marketing plans. 
• Monitor reservation system for efficient and quality service.
• Supervise staff and operations in collaboration with the Spa & Fitness Manager.
• Assist with scheduling spa technicians and fitness instructors according to occupancy demands including maintenance of PTO requests and records.
• Monitor spa and fitness center job checklist assuring that all items are done in a timely manner.
• Monitor and correspond on communication channels.
• Monitor and maintain cleanliness, service, and safety standards to include GX Medallia scores, safety logs/repo