Operations Analyst

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. 

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. 

Why is Arine a Great Place to Work?:

Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.

Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.

Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

The Role:

We are looking for a motivated and detail-oriented Operations Analyst to support Arine’s Operations teams (includes Clinical Care, Implementation and Support Desk). In this role, you’ll contribute to strategic and operational initiatives that help scale our clinical impact and improve team efficiency. This is a great opportunity for someone early in their operations career who is passionate about healthcare, eager to learn, and excited to work in a fast-paced, mission-driven environment.

What You'll Be Doing:

• Support the Operations Leadership team in tracking and analyzing performance across key metrics (e.g., project outcomes, staffing, clinical efficiency)
• Assist in improving systems and workflows that help Arine’s Delivery teams operate at scale
• Help coordinate projects and processes involving cross-functional teams like Product, Engineering, Implementation, and Client Success
• Maintain and update internal documentation on workflows and standard operating procedures
• Assist in the management and administration of tools used by the Operations teams (e.g., telephony, SMS, IVR platforms)
• Pull and organize operational data to support reporting, analysis, and decision-making
• Provide day-to-day operational support to ensure Clinical, Implementation and Tech Support team success
• Identify and suggest improvements to processes and tools

Our Ideal Candidate Possesses:

• 2–5 years of experience in an operations, project coordination, or analyst role - experience in healthcare or technology is a plus
• A curious and proactive mindset with a strong desire to learn and grow
• Basic analytical skills and comfort working with spreadsheets, dashboards, or other data tools
• Familiarity with task/project management tools like Jira, Smartsheets, Asana, or similar
• Strong organizational, communication, and documentation skills