Senior Benefits Analyst - US and Global

Location: Minneapolis, MN or Manchester, NHAbout Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behavior's that bring our mission and vision to life, every day, in every interaction. Learn more at Sitecore.comAbout the Role:As a Senior Benefits Analyst, you will report directly to the Director, Total Rewards. You will manage the end-to-end benefits process for the US and Canada and collaborate with international brokers to review and renew benefits across more than 15 other countries.What You’ll Do:

• Oversee the full benefits lifecycle for the US and Canada, partnering with brokers and vendors to provide competitive and compliant benefits with smooth enrolment, communication, administration, and claims processes. Managing leave-of-absence processes end-to-end.
• Collaborate with the Director, Total Rewards, and global benefits advisors to implement the global benefits strategy and multi-national pooling initiatives, with an emphasis on cost management
• Coordinate with international brokers on local vendor transitions, benefit changes, and renewals for employee retirement, healthcare, insurance, and wellbeing programs in over 15 countries across Europe and Asia
• Advise local HR Operations teams on benefit renewals and changes to support their employee communications, enrolment, and claims management. Review and provide input on local benefits policy communications
• Deliver reporting on benefits utilization, compliance, costs, and savings to HR leadership, Finance, and Procurement
• Manage budgeting, purchase orders, and invoicing for all benefits vendors and brokers
• Review benefits programs to ensure compliance and to benchmark market practice and emerging trends
• Serve as a subject matter expert to HR, Finance, and Procurement on benefits-related topics
• Support the Total Rewards team with equity administration, compensation programs, or HR projects as needed

What You Need to Succeed:

• 5+ years of experience in US benefits administration
• 1+ years of relevant experience in international Benefits or Total Rewards
• Confidence in discussing renewals and cost structures with brokers and vendors, and communicating with HR colleagues, employees and managers
• Strong analytical skills to interpret internal and external data, identify trends, and evaluate provider quotes
• Excellent organizational skills to manage your workload and coordinate inputs from brokers and providers

Additional Skills That Could Set You Apart:

• Broader experience in Human Resources or Finance roles
• Experience managing benefits renewals in a multi-national organization
• Familiarity with HR systems like Workday and Benefits systems like Alight
• Experience supporting compensation programs or equity plan administration
• BA or BS degree in HR, Business, or a related field

  Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.