Senior Event Specialist

About BoomPop, Inc.

Who We Are

At BoomPop, we believe in the magic of bringing people together. Since 2020, we've been transforming the way people gather, making it easier, more engaging, and truly unforgettable. We combine a top-notch event planning team with cutting-edge AI technology to make planning events as easy as shopping online.

We’ve had the pleasure of organizing exceptional events for over 6,000 clients, including Google, Nike, and Accenture, bringing together more than 300,000 attendees. And we're just getting started.

We have raised over $20M from top-tier investors including Atomic, ACME Capital, and Alex Rodriguez (A-Rod). 

Why Join Us?

The world of work is changing, and BoomPop is leading the charge. With remote work on the rise, companies like Airbnb, Salesforce, and Shopify are embracing a new mantra: “Offsites are the new office.”

The group travel and events industry is booming, and we're at the heart of it. Businesses are shifting their budgets from traditional office spaces to in-person experiences. Group travel, which was already a massive part of the $900 billion corporate travel industry, is growing even faster now.

Join us and be part of a world-class team that's redefining the future of travel and events. You'll find endless opportunities for growth, the chance to work with top-tier clients, and the thrill of making a real impact on the world.

About the role

The Event Services Team Center of Excellence’s mission is to partner with our clients to help them build thriving cultures and achieve company goals through creatively curated and expertly planned in-person experiences. 

As a Senior Event Specialist, you will contribute to this mission by planning, coordinating, and executing a diverse range of events with exceptional customer service, unwavering adaptability to changing client needs, and a strong focus on exceeding team goals.

Top 3 Priorities

1. Meet and exceed NPS and CSAT targets 
2. Event budget management that protects and improves margins
3. Improve  client retention through exceptional planning across owned accounts

What you'll do

• Collaborate with internal event team to design, plan, and execute client events
• Develop detailed event strategies, including budgets, timelines, and resource allocation
• Source, negotiate, and manage vendor relationships, ensuring top-tier service within budget constraints
• Build and maintain strong relationships with clients, ensuring clear communication and satisfaction throughout the planning process
• Go above and beyond to deliver exceptional customer experiences, driving client retention and referrals
• Follow and refine Standard Operating Procedures (SOPs) to optimize event planning processes
• Provide feedback to enhance tools, systems, and workflows, contributing to our mission of building a scalable and tech-enabled organization
• Meet or exceed event booking and profit margin goals, including upselling additional services

Qualifications

• 5+ years of experience in end-to-end event management including sourcing, vendor management, planning, coordination, execution, and budget management. 
• 3+ years of practical and technical expertise in management best practices 
• Exceptional communication and negotiation skills with vendors and venues
• Strong adaptability and problem-solving skills 
• Excelling project management skills and experience managing a high volume of tasks
• Strong executive presence and ability to present information to a variety of senior leaders
• Proven ability to be creative and innovative in planning in-person events
• Hospitality experience is highly preferred

Benefits & Perks

• Competitive salary + equity, with tons of room for career growth
• Company sponsored 401(k)
• Generous PTO
• Paid parental leave 
• Flexibility to work from anywhe